Payment Validation Administrator
| Dyddiad hysbysebu: | 14 Gorffennaf 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Awst 2025 |
| Lleoliad: | M22 5PR |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 78818 |
Crynodeb
Better places, thriving communities.
We are looking for an Administrator to join our Mitie Team to provide administrative support in a varied and interesting role.
Job Overview
-Working as part of the Admin team to provide excellent service to our clients
-Working 0800-1700 Mon-Fri
-Report to Admin/Office Manager
-Load and manage PPMs on the client system.
-To provide efficient service delivery.
-Conduct yourself in a professional manner in support of our customers and work colleagues
-Complete reports and paperwork as instructed by your Office Manager
-Take responsibility for your own training needs and bring them to the attention of your Office Manager
-Paying due regard to Health & Safety legislation, specific company requirements approved by the Health & Safety Executive and the latest regulations and codes of good practice
Main Duties
-Comply with Health, Safety and Environmental policies
-Achieve the highest standards of quality, service and presentation of the business
-Effectively monitor delivery of PPM and reactive works and ensure contract KPI's
-Work with the planning team to ensure delivery of all PPMs and reactive tasks
-Ensure work orders are completed to meet the contractual timescales with documentation
-Upload all Fire Risk Assessment actions onto the client CAFM system as Work Orders
-Manage the relevant CAFM systems appropriately ensuring that sufficient information is captured for analysis
-Escalate potential unavailability work orders to the operations managers and supervisors
-Ensure that complaints are dealt with appropriately
-Answer all telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately
-Manage all PPM activity from processing jobs, distribution to collation and closure and monitoring the Site Asset data ensuring compliance
-Raising of Purchase orders relevant to PPM and reactive jobs
-Completion of the monthly AFP in line with site FM requirements and assistance with the monthly forecast
-Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the contract.
What we are looking for
-Must have experience dealing with previous CAFM systems
-Previous experience of customer facing role
-Proven communication skills
-Must be able to work to tight deadlines
-Logical and methodical
-Team player - Ability to work alone or as part of a team
-IT literate - experience in quality & performance measurement systems
-Flexibility / Adaptability
-Attention to details
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 76,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
We are looking for an Administrator to join our Mitie Team to provide administrative support in a varied and interesting role.
Job Overview
-Working as part of the Admin team to provide excellent service to our clients
-Working 0800-1700 Mon-Fri
-Report to Admin/Office Manager
-Load and manage PPMs on the client system.
-To provide efficient service delivery.
-Conduct yourself in a professional manner in support of our customers and work colleagues
-Complete reports and paperwork as instructed by your Office Manager
-Take responsibility for your own training needs and bring them to the attention of your Office Manager
-Paying due regard to Health & Safety legislation, specific company requirements approved by the Health & Safety Executive and the latest regulations and codes of good practice
Main Duties
-Comply with Health, Safety and Environmental policies
-Achieve the highest standards of quality, service and presentation of the business
-Effectively monitor delivery of PPM and reactive works and ensure contract KPI's
-Work with the planning team to ensure delivery of all PPMs and reactive tasks
-Ensure work orders are completed to meet the contractual timescales with documentation
-Upload all Fire Risk Assessment actions onto the client CAFM system as Work Orders
-Manage the relevant CAFM systems appropriately ensuring that sufficient information is captured for analysis
-Escalate potential unavailability work orders to the operations managers and supervisors
-Ensure that complaints are dealt with appropriately
-Answer all telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately
-Manage all PPM activity from processing jobs, distribution to collation and closure and monitoring the Site Asset data ensuring compliance
-Raising of Purchase orders relevant to PPM and reactive jobs
-Completion of the monthly AFP in line with site FM requirements and assistance with the monthly forecast
-Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the contract.
What we are looking for
-Must have experience dealing with previous CAFM systems
-Previous experience of customer facing role
-Proven communication skills
-Must be able to work to tight deadlines
-Logical and methodical
-Team player - Ability to work alone or as part of a team
-IT literate - experience in quality & performance measurement systems
-Flexibility / Adaptability
-Attention to details
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 76,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.