Carer Support Worker
| Dyddiad hysbysebu: | 14 Gorffennaf 2025 |
|---|---|
| Cyflog: | £25,741 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 13 Awst 2025 |
| Lleoliad: | Derby, Derbyshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Citizens Advice Mid Mercia |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
We are looking for a part-time Carer Support Worker to join our Universal Services for Carers Team.
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
You will work collaboratively to assist in improving the wellbeing of unpaid informal carers and their families. Identifying needs and aspirations, increasing support networks to support them in their often difficult and challenging role.
You will provide a person centred service within a think family approach with an aim to offer support, navigation of services, signposting and information. You will engage with carers, partner agencies and professionals to strengthen pathways and increase carer identification / self-identification. The role will ensure we have visibility within communities by providing a range of support, information and signposting.
Experience is not necessary, but we are looking for someone who:
Has excellent communication skills
Can manage own time effectively with a keen eye for detail
Has worked in a public-facing role
Is experienced in working with a diverse range of people and providing a welcoming environment for clients
Has an understanding of the issues affecting society and their implications for clients and service provision
Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary
Full training and support will be given to the successful candidate to enable them to carry out their role
Responsibilities / Key Tasks:
To work within a structured process in dealing with new and existing carers, which records and monitors a carers’ journey
Work with partner agencies and professionals to raise awareness and increase carer identification
Have visibility within communities and ensuring support is accessible to all. This could include, telephone support and health settings such as hospitals, outreach locations across Derby City.
Working alongside Hospital Liaison Workers to ensure we are providing timely support to those whose loved ones have been admitted to hospital / recently discharged from hospital
Offer an inclusive accessible service to all carers; including those carers who may not access support otherwise. This includes underrepresented carers, carers of all ages and carers from minority communities
Empower carers and their families to enable autonomy, encouraging tapping into existing networks and surrounding community support
What we offer in return:
28 days entitlement plus bank holidays pro-rata
Opportunities for further training and continuous professional development
Internal progression opportunities
Supportive environment
Remote/flexible working opportunities, subject to management approval
Paid DBS application, where applicable
5% pension contributions
3 month’s full contractual pay for maternity, upon meeting qualifying criteria
Potential additional permanent contracted hours, where the organisational need exists
We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and Telus Health Employee Assistance Programme for all staff and volunteers.
The essentials
Salary: £25,741 FTE pro-rata per annum (full time equivalent for 37.5 hrs per week)
Hours: 20 hours per week
Location: Hybrid Working – flexibility approach either from one of our offices, outreach locations and from home depending on service needs
Contract: fixed-term until 31 August 2025
Start date: 1 September 2025
Closing date: when a suitable candidate is found
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies
To apply - applications only via our website
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to close the advert once a suitable candidate has been appointed. If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
We are looking for a part-time Carer Support Worker to join our Universal Services for Carers Team.
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
You will work collaboratively to assist in improving the wellbeing of unpaid informal carers and their families. Identifying needs and aspirations, increasing support networks to support them in their often difficult and challenging role.
You will provide a person centred service within a think family approach with an aim to offer support, navigation of services, signposting and information. You will engage with carers, partner agencies and professionals to strengthen pathways and increase carer identification / self-identification. The role will ensure we have visibility within communities by providing a range of support, information and signposting.
Experience is not necessary, but we are looking for someone who:
Has excellent communication skills
Can manage own time effectively with a keen eye for detail
Has worked in a public-facing role
Is experienced in working with a diverse range of people and providing a welcoming environment for clients
Has an understanding of the issues affecting society and their implications for clients and service provision
Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary
Full training and support will be given to the successful candidate to enable them to carry out their role
Responsibilities / Key Tasks:
To work within a structured process in dealing with new and existing carers, which records and monitors a carers’ journey
Work with partner agencies and professionals to raise awareness and increase carer identification
Have visibility within communities and ensuring support is accessible to all. This could include, telephone support and health settings such as hospitals, outreach locations across Derby City.
Working alongside Hospital Liaison Workers to ensure we are providing timely support to those whose loved ones have been admitted to hospital / recently discharged from hospital
Offer an inclusive accessible service to all carers; including those carers who may not access support otherwise. This includes underrepresented carers, carers of all ages and carers from minority communities
Empower carers and their families to enable autonomy, encouraging tapping into existing networks and surrounding community support
What we offer in return:
28 days entitlement plus bank holidays pro-rata
Opportunities for further training and continuous professional development
Internal progression opportunities
Supportive environment
Remote/flexible working opportunities, subject to management approval
Paid DBS application, where applicable
5% pension contributions
3 month’s full contractual pay for maternity, upon meeting qualifying criteria
Potential additional permanent contracted hours, where the organisational need exists
We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and Telus Health Employee Assistance Programme for all staff and volunteers.
The essentials
Salary: £25,741 FTE pro-rata per annum (full time equivalent for 37.5 hrs per week)
Hours: 20 hours per week
Location: Hybrid Working – flexibility approach either from one of our offices, outreach locations and from home depending on service needs
Contract: fixed-term until 31 August 2025
Start date: 1 September 2025
Closing date: when a suitable candidate is found
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies
To apply - applications only via our website
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to close the advert once a suitable candidate has been appointed. If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.