Inpatient Booking Clerk | Liverpool University Hospitals NHS Foundation Trust
| Dyddiad hysbysebu: | 09 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £24,169 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Awst 2025 |
| Lleoliad: | Liverpool, L14 3LB |
| Cwmni: | Liverpool University Hospitals NHS Foundation Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 7256761/287-BSUR-22-25 |
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The Inpatient Booking Clerk has a pivotal role in both the organisation and booking of pre-operative assessment clinics across hospital sites and in supporting the pre-operative assessment nurses to provide a seamless service to elective patients prior to their admission for surgery.
Applicants will be well-motivated and flexible individuals who can work on their own initiative. You will be an efficient team player who can work to deadlines in a demanding environment and portray a professional image at all times.
You will be expected to provide an effective customer focused service in line with the Trust's 'First Impression' Standards and be able to demonstrate confident communication and interpersonal skills.
The range of duties may include routine reception duties and the booking of inpatient appointments.
Keyboard skills are essential.
All successful candidates will be required to present a smart & professional image in line with the Trust's Uniform and Dress Code Policy.
This post will be based predominantly at Broadgreen Hospital, however you may be required to cover clinics at the Royal Hospital site when required, contracts of employment include working at any Trust site.
To hear about the exciting work we do from our dedicated Trust employees and departments, for a future you could be a part of, please visit our Trust Facebook page by searching Royal Liverpool and Broadgreen University Hospitals NHS Trust.
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37.5 hours per week 08:30 - 17:00 Monday to Friday
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Add patients to the Waiting List with information given via e-mail ensuring accuracy at all times.
Send patient requests using the Inpatient Scheduler system booking directly into operating lists. This information comes via the Consultant, his secretary or e-mail. This requires prioritising admission dates to meet deadlines.
Select patients for surgery from waiting lists following strict written protocols.
Admit, discharge and record attendances of patients for specific Consultants.
Where appropriate arrange the booking of Ambulances for patient admissions and pre-operative assessments.
Where appropriate arrange Interpreters and Signers for patients acknowledging cultural and personal beliefs.
Arrange pre op Appointments and liaise with pre op assessment nurses updating any relevant changes as a result of their pre op assessment and making sure outcomes are recorded correctly. Ensuring Consultant and secretaries are aware of any medical or social problems.
Validate all waiting list suspend reports at regular intervals to ensure the suspend policy is adhered to.
Print off waiting list reports and pre-admissions for all Consultants ensuring all information is correct and then forward onto the secretaries, Consultants and wards.
Liaise with theatre staff to ensure all theatres are fully utilised.
Deal with patient enquires and complaints regarding their position on the waiting list, their length of wait, arranging dates for surgery avoiding holiday and work commitments.
Updating change of address, phone number and GP information.
Cancel patient admissions upon request by patient or clinician and replace on the list as appropriate.
Remove patients from the list when requested and inform patient, Consultant and GP as appropriate.
Informing GP’s of patients failure to attend pre op appointment and admission dates.
Please see JD for further details.
This advert closes on Monday 28 Jul 2025