STEPS Administrator
| Dyddiad hysbysebu: | 12 Gorffennaf 2025 |
|---|---|
| Cyflog: | £14.84 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Awst 2025 |
| Lleoliad: | Gloucester, Gloucestershire, GL1 2TG |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Gloucester 5272310 |
Crynodeb
What's involved with this role:
Job Title: STEPS Administrator
Ref: Gloucester 5272310
Pay rate: £14.14 to £14.84 per hour PAYE
This is not a remote role. You can be based in one of the offices in Gloucester, Cheltenham, Stroud or Cinderford.
The role:
We are looking for an experienced Administrator, who is able to work across various sites in the county, to work for the STEPS service to provide a high quality and effective service meeting statutory and legislative requirements in relation to SEND Local Authority processes including EHCP and Reviews.
Under the direction of the Business Administration Lead, you will support the service with a range of administration support functions including communications with schools, settings and parent carers.
Knowledge and experience of working in education, working with systems such as Capita and Liquid Logic and an understanding of special educational needs and disabilities would be advantageous.
Key responsibilities:
Support the issuing of advice for Education, Health and Care Plans, in line with the SEN Code of Practice and relevant legislation
Respond sensitively and professionally to parent and professional enquiries, both written and verbal
Contribute to ensuring that statutory, local and national performance indicators and targets are met
Input data to aid in the monitoring of resources and performance indicators for Education, Health and Care Plans and wider SEND processes
Prioritise the safeguarding and welfare of children and young people, upholding all safeguarding policies and procedures
Maintain and improve team systems and processes, including effective use of ICT
Collate evidence to support cases for the Special Educational Needs and Disability Tribunal
Build strong relationships with schools and settings to support lead professionals with timely and effective communication
Undertake required aspects of the case reviews ensuring that statutory processes and deadlines are strictly monitored and adhered to in line with current regulations
What the client is looking for:
5 GCSEs or equivalent skills or experience
Excellent and proven customer service experience
A team player with strong communication and organisational skills
Proven track record of working in a high-pressure environment to tight timescales
Experience of working with and across organisations
Proven ability to deal with highly sensitive information, challenging situations and able to be emotionally resilient
Proven skills in effective involvement with service users to develop and improve service provision
Understanding of the SEND code of practice and local authority responsibilities for children with SEN
Good knowledge of Microsoft Office Packages and other IT systems
Ability to build effective relationships and work collaboratively with users at all levels
Commitment to achieving the best outcomes for children and young people
Knowledge and experience of working in education, working with systems such as Capita and Liquid - desirable
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Gloucester 5272310
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.