Systems Trainer
| Dyddiad hysbysebu: | 11 Gorffennaf 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Awst 2025 |
| Lleoliad: | M22 5PR |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 78587 |
Crynodeb
Job Overview
-Reporting to the Training Manager, providing training and support on MiJobs, Maximo, CATS, SAP, Coupa and all processes relating to these systems
Main Duties
-• Deliver face to face and Teams training for all Maximo users• Deliver face to face and Teams training for all MiJobs users• Analyse the performance stats for both Maximo and MiJobs users to identify further training requirements• Create and update new training material to support the system developments• Create 'release notes' and guides following system releases ensuring that they are tailored to the audience• Be part of the mobilisation process, welcoming and training new colleagues• Be part of the induction process supporting new colleagues• Identify gaps in the processes for non standard contracts and provide solutions inline with the business requirements• To act as internal subject matter experts (SME) to learn and drive the correct usage of our systems• Holds indepth understanding of the contracts to ensure they are fully support during and after the training process • Become an SME for CDW and SDM to support reviews• Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the contract.
What we are looking for• Experience in a FM environment • Previous training experience• Good administrative and organisational skills• Excellent communicator at all levels• Confident to lead on difficult conversations• Ability to multi-task and work under pressure• Ability to tailor you training approach to meet the needs of individuals• Team player - Ability to work alone or as part of a team• IT literate - Excel and Power Point to at least intermediate level• Ability to prioritise workload and manage change effectively • Attention to detail
-Reporting to the Training Manager, providing training and support on MiJobs, Maximo, CATS, SAP, Coupa and all processes relating to these systems
Main Duties
-• Deliver face to face and Teams training for all Maximo users• Deliver face to face and Teams training for all MiJobs users• Analyse the performance stats for both Maximo and MiJobs users to identify further training requirements• Create and update new training material to support the system developments• Create 'release notes' and guides following system releases ensuring that they are tailored to the audience• Be part of the mobilisation process, welcoming and training new colleagues• Be part of the induction process supporting new colleagues• Identify gaps in the processes for non standard contracts and provide solutions inline with the business requirements• To act as internal subject matter experts (SME) to learn and drive the correct usage of our systems• Holds indepth understanding of the contracts to ensure they are fully support during and after the training process • Become an SME for CDW and SDM to support reviews• Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the contract.
What we are looking for• Experience in a FM environment • Previous training experience• Good administrative and organisational skills• Excellent communicator at all levels• Confident to lead on difficult conversations• Ability to multi-task and work under pressure• Ability to tailor you training approach to meet the needs of individuals• Team player - Ability to work alone or as part of a team• IT literate - Excel and Power Point to at least intermediate level• Ability to prioritise workload and manage change effectively • Attention to detail