7700 - Transformation and PMO Manager - Legal Aid Agency
| Dyddiad hysbysebu: | 11 Gorffennaf 2025 |
|---|---|
| Cyflog: | £41,463 i £52,040 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | The national salary is £41,463 - £45,276, London salary range is £47,657 - £52,040. Your salary will be dependent on your base location. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Gorffennaf 2025 |
| Lleoliad: | UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 7700 |
Crynodeb
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Our LAA commitment to Diversity and Inclusion
The LAA is committed to diversity and inclusion and we positively promote flexible working, including job shares.
We will consider all applications on merit regardless of age, disability, gender identity, sexual orientation, socio-economic background, religion, ethnicity, preferred working pattern and except for exceptional circumstances your working location.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
Transformation
The Transformation Team are responsible for continuing to drive forward simplifying the delivery of legal aid. We want to improve the experience for the people who apply for legal aid, the providers who deliver the services and those of us in the LAA who administer the scheme, while ensuring the LAA remains a great place to work. The team is working towards five key strategic objectives for a transformed service:
• Improved user access: Improve share of eligible clients who are aware of & know how to access legal aid
• Market sustainability: Ensure LAA supports sufficient legal aid capacity in all parts of UK
• Measurable impact: Build a system that allows us to quantitatively measure the key impacts of legal aid
• Operational efficiency: Increased operational productivity in processing of legal aid
• Flexible & secure tech: Improve flexibility and materially improve the security of system to support fast delivery of LAA work
This team is leading the transformation of our organisation through innovation, collaboration and inclusion. Originally established in May 2020, the Transformation Team has grown rapidly over the last five years. We are a hybrid team of business change and project delivery experts, we drive and create projects to streamline our processes, reduce risks and improve the service customers receive by making our systems more user centred. Working in partnership with others is at the heart of what we do. We work together with teams across the agency, MOJ Digital, MoJ Project Delivery Function experts, MoJ Policy teams and wider stakeholders across the justice system and government.
It is an exciting time to be in the Transformation Team as we prepare for further reforms to legal aid policy and commence work on additional areas for modernisation over the next five years and beyond.
Job Summary
We are looking for up to five individuals to join our transformation team. These roles would primarily be focused on supporting multi-disciplinary teams as Transformation Managers, whilst there may also be opportunity for an individual to join the PMO as a PMO Manager.
This is an opportunity to be at the forefront of change within the LAA. You will be responsible for working with LAA and MOJ stakeholders to ensure the smooth implementation of transformation projects within the LAA’s transformation portfolio. There will be an opportunity to work alongside Project Delivery professionals, along with key stakeholders across the business.
As a Transformation Manager, your role is critical in enabling agile delivery by actively shaping the conditions for success. The role is dynamic and adaptive – it will involve:
• Initiating early conversations to structure problem spaces, bringing the right people together, and ensuring alignment across enabling functions like policy, operations, digital.
• Connecting MDTs with stakeholders across the organisation, ensuring timely access to operational insight, and managing the flow of change activity.
• Protecting teams ability to focus on delivery by prioritising and managing external commissions, in addition to representing the MDT in external forums.
• Fixing and removing blockers by working across functions to resolve issues, reduce delivery friction, and maintain momentum.
The role centres around testing & iterating new services and processes whilst supporting change management. The individuals will have excellent communication and stakeholder engagement skills, organisational skills and be comfortable working in a multi-disciplinary environment to meet deadlines. They will also have an awareness of risks and issues management and the confidence to raise concerns at the earliest opportunity, taking a proactive, collaborative approach to solving problems.
As a PMO Manager, your role is centred around governance & reporting, risk management and portfolio planning. You will support in defining and maintaining the standards for project management within the portfolio. This includes the implementation and sharing of best practice as well as the development and application of project procedures, tools and techniques. You will provide guidance, and acts as a source of project information and metrics. You will have effective leadership, interpersonal and communication skills.
We are an executive agency of the Ministry of Justice (MoJ). We provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Our LAA commitment to Diversity and Inclusion
The LAA is committed to diversity and inclusion and we positively promote flexible working, including job shares.
We will consider all applications on merit regardless of age, disability, gender identity, sexual orientation, socio-economic background, religion, ethnicity, preferred working pattern and except for exceptional circumstances your working location.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
Transformation
The Transformation Team are responsible for continuing to drive forward simplifying the delivery of legal aid. We want to improve the experience for the people who apply for legal aid, the providers who deliver the services and those of us in the LAA who administer the scheme, while ensuring the LAA remains a great place to work. The team is working towards five key strategic objectives for a transformed service:
• Improved user access: Improve share of eligible clients who are aware of & know how to access legal aid
• Market sustainability: Ensure LAA supports sufficient legal aid capacity in all parts of UK
• Measurable impact: Build a system that allows us to quantitatively measure the key impacts of legal aid
• Operational efficiency: Increased operational productivity in processing of legal aid
• Flexible & secure tech: Improve flexibility and materially improve the security of system to support fast delivery of LAA work
This team is leading the transformation of our organisation through innovation, collaboration and inclusion. Originally established in May 2020, the Transformation Team has grown rapidly over the last five years. We are a hybrid team of business change and project delivery experts, we drive and create projects to streamline our processes, reduce risks and improve the service customers receive by making our systems more user centred. Working in partnership with others is at the heart of what we do. We work together with teams across the agency, MOJ Digital, MoJ Project Delivery Function experts, MoJ Policy teams and wider stakeholders across the justice system and government.
It is an exciting time to be in the Transformation Team as we prepare for further reforms to legal aid policy and commence work on additional areas for modernisation over the next five years and beyond.
Job Summary
We are looking for up to five individuals to join our transformation team. These roles would primarily be focused on supporting multi-disciplinary teams as Transformation Managers, whilst there may also be opportunity for an individual to join the PMO as a PMO Manager.
This is an opportunity to be at the forefront of change within the LAA. You will be responsible for working with LAA and MOJ stakeholders to ensure the smooth implementation of transformation projects within the LAA’s transformation portfolio. There will be an opportunity to work alongside Project Delivery professionals, along with key stakeholders across the business.
As a Transformation Manager, your role is critical in enabling agile delivery by actively shaping the conditions for success. The role is dynamic and adaptive – it will involve:
• Initiating early conversations to structure problem spaces, bringing the right people together, and ensuring alignment across enabling functions like policy, operations, digital.
• Connecting MDTs with stakeholders across the organisation, ensuring timely access to operational insight, and managing the flow of change activity.
• Protecting teams ability to focus on delivery by prioritising and managing external commissions, in addition to representing the MDT in external forums.
• Fixing and removing blockers by working across functions to resolve issues, reduce delivery friction, and maintain momentum.
The role centres around testing & iterating new services and processes whilst supporting change management. The individuals will have excellent communication and stakeholder engagement skills, organisational skills and be comfortable working in a multi-disciplinary environment to meet deadlines. They will also have an awareness of risks and issues management and the confidence to raise concerns at the earliest opportunity, taking a proactive, collaborative approach to solving problems.
As a PMO Manager, your role is centred around governance & reporting, risk management and portfolio planning. You will support in defining and maintaining the standards for project management within the portfolio. This includes the implementation and sharing of best practice as well as the development and application of project procedures, tools and techniques. You will provide guidance, and acts as a source of project information and metrics. You will have effective leadership, interpersonal and communication skills.