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Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Corporate Debt Welfare Officer
| Dyddiad hysbysebu: | 11 Gorffennaf 2025 |
|---|---|
| Cyflog: | £30,060 i £33,366 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Gorffennaf 2025 |
| Lleoliad: | Ellesmere Port, Cheshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Cheshire West and Chester |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 4058 |
Crynodeb
The Corporate Debt Welfare Officer will work alongside a dedicated, debt recovery team to review cases with an outstanding debt to the local authority (Council Tax and other miscellaneous debts) and develop more effective processes to prevent debt occurring and address it early.
They will provide essential support to customers who find themselves in financial difficulty and are often vulnerable in other ways, working to understand the customer and their circumstances, discover the underlying issues, and work with customers to find solutions.
Complete and verify customer assessments and change of circumstances to an agreed standard by conducting home visits, postal, caller and telephone reviews in accordance with legislation, policies, case law, and the working practices and procedures of the council.
Improve outcomes for customers by providing support, advice and assistance including financial, housing, digital, debt, and budgeting support available to them to maximise their household income, and by arranging the appropriate support in respect of any applications to the following discretionary funds - Discretionary Housing Payments, the Help scheme, and the Council Tax Reduction Scheme Hardship Fund.
This is an exciting new role within the Corporate Debt team, the role of Corporate Debt Welfare Officer will involve a great deal of multitasking and customer contact.
You will be required to provide essential support to customers who find themselves in financial difficulty and are often vulnerable in other ways, working to understand the customer and their circumstances, discover the underlying issues, and work with customers to find solutions.
A good knowledge of Welfare Benefits, Local Authority Billing and Debt related legislation and sound understanding of Debt Recovery processes and options available is essential.
If you would like to discuss the role further, please contact Kayleigh O'Brien on 01244 506998 or by email kayleigh.obrien@cheshirewestandchester.gov.uk
They will provide essential support to customers who find themselves in financial difficulty and are often vulnerable in other ways, working to understand the customer and their circumstances, discover the underlying issues, and work with customers to find solutions.
Complete and verify customer assessments and change of circumstances to an agreed standard by conducting home visits, postal, caller and telephone reviews in accordance with legislation, policies, case law, and the working practices and procedures of the council.
Improve outcomes for customers by providing support, advice and assistance including financial, housing, digital, debt, and budgeting support available to them to maximise their household income, and by arranging the appropriate support in respect of any applications to the following discretionary funds - Discretionary Housing Payments, the Help scheme, and the Council Tax Reduction Scheme Hardship Fund.
This is an exciting new role within the Corporate Debt team, the role of Corporate Debt Welfare Officer will involve a great deal of multitasking and customer contact.
You will be required to provide essential support to customers who find themselves in financial difficulty and are often vulnerable in other ways, working to understand the customer and their circumstances, discover the underlying issues, and work with customers to find solutions.
A good knowledge of Welfare Benefits, Local Authority Billing and Debt related legislation and sound understanding of Debt Recovery processes and options available is essential.
If you would like to discuss the role further, please contact Kayleigh O'Brien on 01244 506998 or by email kayleigh.obrien@cheshirewestandchester.gov.uk
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.