Telephone Receptionist & Inbound Call Handler (Full-Time, Luton Office Based – NO REMOTE WORKING
| Posting date: | 11 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 10 August 2025 |
| Location: | Luton LU4 9DZ |
| Remote working: | On-site only |
| Company: | Biz Virtual Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Job Overview
Hours: Monday to Friday, 9:00am – 5:30pm (35 hours/week) to be agreed after training period.
Rate: £12.21 per hour
Location: Luton, LU4 9DZ
Are you a confident communicator with a professional telephone manner? Do you enjoy delivering excellent customer service and thrive in a fast-paced environment? If so, we’d love to hear from you!
At Telephone-Answering, we provide virtual reception, telephone answering, and PA services to businesses of all sizes. Our mission is simple: to make sure our clients never miss an opportunity because of a missed call. We’re growing – and looking for a skilled and reliable Telephone Receptionist & Inbound Call Handler to join our team.
What You’ll Do:
Answer incoming calls quickly and professionally on behalf of a variety of businesses
Take accurate messages and relay them efficiently to clients
Build rapport with callers and represent our clients to the highest standard
Make occasional outbound calls when needed
Keep up to date with client information and procedures
Manage diaries, assist with secretarial tasks, and help keep the day running smoothly
Maintain accurate records and support day-to-day workflow
Deliver “World Class” customer service every step of the way
What We’re Looking For:
Experience in a similar role (Customer Service, Receptionist, Call Handler, or Virtual PA preferred)
Confident, clear, and professional phone manner
Excellent computer and typing skills
Strong attention to detail, listening, and multitasking abilities
Self-motivated, reliable, and able to use your initiative
Good spelling and grammar
Punctual and dependable, with a positive attitude
Working Hours:
You’ll work Monday to Friday, 9:00am to 5:30pm – no weekends or evenings required. Our office hours are 08:30–18:00, so you’ll be an essential part of our daytime team.
If you’re ready to bring your professionalism and people skills to a growing company that values excellent service, we’d love to hear from you.
Apply now by sending us your CV.
Hours: Monday to Friday, 9:00am – 5:30pm (35 hours/week) to be agreed after training period.
Rate: £12.21 per hour
Location: Luton, LU4 9DZ
Are you a confident communicator with a professional telephone manner? Do you enjoy delivering excellent customer service and thrive in a fast-paced environment? If so, we’d love to hear from you!
At Telephone-Answering, we provide virtual reception, telephone answering, and PA services to businesses of all sizes. Our mission is simple: to make sure our clients never miss an opportunity because of a missed call. We’re growing – and looking for a skilled and reliable Telephone Receptionist & Inbound Call Handler to join our team.
What You’ll Do:
Answer incoming calls quickly and professionally on behalf of a variety of businesses
Take accurate messages and relay them efficiently to clients
Build rapport with callers and represent our clients to the highest standard
Make occasional outbound calls when needed
Keep up to date with client information and procedures
Manage diaries, assist with secretarial tasks, and help keep the day running smoothly
Maintain accurate records and support day-to-day workflow
Deliver “World Class” customer service every step of the way
What We’re Looking For:
Experience in a similar role (Customer Service, Receptionist, Call Handler, or Virtual PA preferred)
Confident, clear, and professional phone manner
Excellent computer and typing skills
Strong attention to detail, listening, and multitasking abilities
Self-motivated, reliable, and able to use your initiative
Good spelling and grammar
Punctual and dependable, with a positive attitude
Working Hours:
You’ll work Monday to Friday, 9:00am to 5:30pm – no weekends or evenings required. Our office hours are 08:30–18:00, so you’ll be an essential part of our daytime team.
If you’re ready to bring your professionalism and people skills to a growing company that values excellent service, we’d love to hear from you.
Apply now by sending us your CV.