Supporter Services Assistant
| Dyddiad hysbysebu: | 11 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £22,995 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Awst 2025 |
| Lleoliad: | York, YO24 1GN |
| Cwmni: | Yorkshire Wildlife Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 110 |
Crynodeb
Job Advert
Supporter Services Assistant
35 hours per week – Permanent
£22,995 per annum
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Supporter
Services Assistant.
Our friendly team of Supporter Services Assistants help us to spark and strengthen relationships with wildlife lovers across
Yorkshire by delivering an outstanding, accessible and efficient customer care service.
When you join our team, you will become a first point of contact for many of our members, donors and supporters. Your day-to-day
duties will include responding informatively to email and telephone enquiries, securely processing memberships and donations,
accurately updating our customer database, managing event bookings, issuing membership welcome packs, and supporting the
development and delivery of exclusive members events, such as our Annual General Meeting and Members’ Day.
To succeed in this role, you will need to be an outstanding communicator with an enthusiastic and professional telephone manner
and an ability to clearly and accurately articulate information, processes and procedures to others. You will also need to be
highly organised, flexible, efficient and attentive to small details. Experience of working in a busy customer service
environment, good office IT skills and a ‘can-do’ attitude are a must!
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person
specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the
role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents
prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Monday 4th August 2025 at midnight
Interview date: Monday 18th August 2025 at our Head Office at St. Georges Place, York
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to
give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity
and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We
want our people to flourish, just like nature.
Supporter Services Assistant
35 hours per week – Permanent
£22,995 per annum
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Supporter
Services Assistant.
Our friendly team of Supporter Services Assistants help us to spark and strengthen relationships with wildlife lovers across
Yorkshire by delivering an outstanding, accessible and efficient customer care service.
When you join our team, you will become a first point of contact for many of our members, donors and supporters. Your day-to-day
duties will include responding informatively to email and telephone enquiries, securely processing memberships and donations,
accurately updating our customer database, managing event bookings, issuing membership welcome packs, and supporting the
development and delivery of exclusive members events, such as our Annual General Meeting and Members’ Day.
To succeed in this role, you will need to be an outstanding communicator with an enthusiastic and professional telephone manner
and an ability to clearly and accurately articulate information, processes and procedures to others. You will also need to be
highly organised, flexible, efficient and attentive to small details. Experience of working in a busy customer service
environment, good office IT skills and a ‘can-do’ attitude are a must!
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person
specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the
role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents
prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Monday 4th August 2025 at midnight
Interview date: Monday 18th August 2025 at our Head Office at St. Georges Place, York
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to
give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity
and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We
want our people to flourish, just like nature.