Service & Sales Assistant
| Dyddiad hysbysebu: | 10 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12,776.40 bob blwyddyn |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 09 Awst 2025 |
| Lleoliad: | Falmouth, Cornwall |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | YUGO STUDENTS (UK) LIMITED |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 2025-3370 |
Crynodeb
19.5 hours per week
Monday 5pm - 10pm, Thursday 5pm-10pm, Saturday 9am-7pm and Sunday 9am-2pm
Here's what you'll do:
Conducting tours and viewings of the property
Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
Follow up on all interest and ensure that all sales opportunities are explored
Engage with letting agents and international agents to secure bookings
Process new applications within timescales given
Undertaking regular inspections of the show flat and ensure this is set up according to standard
Attend student university fairs and open days when necessary
Keep up to date with room prices and special offers to provide accurate information to potential residents.
Ensuring there is always enough marketing material onsite.
Supporting with the creation and maintenance of Social media channels and work closely with the marketing team and manager to ensure that the target audience is being reached.
Keep up to date with competitor activities.
Provide a friendly and professional customer service to students living in the residences
Provide an effective first response to customer queries, complaints, issues and incidents (e.g. power and water outages, fire alarm evacuations etc.), resolving, escalating and/or seeking support where necessary
Get involved in sales and marketing activity in order to ensure the residences are full and all marketing channels have been utilised to their full potential
Follow and implement all our operating procedures
Ensure that the safety and welfare of all our residents is always maintained
Organise and communicate social events for residents
Along with the day to day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974, where it states that you have a duty to take care of yourself and those around you, by your acts or omissions and to cooperate with your employer on health and safety matters.
Monday 5pm - 10pm, Thursday 5pm-10pm, Saturday 9am-7pm and Sunday 9am-2pm
Here's what you'll do:
Conducting tours and viewings of the property
Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
Follow up on all interest and ensure that all sales opportunities are explored
Engage with letting agents and international agents to secure bookings
Process new applications within timescales given
Undertaking regular inspections of the show flat and ensure this is set up according to standard
Attend student university fairs and open days when necessary
Keep up to date with room prices and special offers to provide accurate information to potential residents.
Ensuring there is always enough marketing material onsite.
Supporting with the creation and maintenance of Social media channels and work closely with the marketing team and manager to ensure that the target audience is being reached.
Keep up to date with competitor activities.
Provide a friendly and professional customer service to students living in the residences
Provide an effective first response to customer queries, complaints, issues and incidents (e.g. power and water outages, fire alarm evacuations etc.), resolving, escalating and/or seeking support where necessary
Get involved in sales and marketing activity in order to ensure the residences are full and all marketing channels have been utilised to their full potential
Follow and implement all our operating procedures
Ensure that the safety and welfare of all our residents is always maintained
Organise and communicate social events for residents
Along with the day to day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974, where it states that you have a duty to take care of yourself and those around you, by your acts or omissions and to cooperate with your employer on health and safety matters.