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Customer Service Advisor
| Posting date: | 09 July 2025 |
|---|---|
| Salary: | £13.00 per hour |
| Hours: | Full time |
| Closing date: | 06 August 2025 |
| Location: | CV470JH |
| Company: | The Best Connection Group Limited |
| Job type: | Temporary |
| Job reference: | CV453132 |
Summary
Customer Service Advisor - Contact Centre
Location: Southam, CV47 £13.00 per hour Full-Time, Permanent
Hours: 37.5 per week
Monday to Thursday: 08:00 - 16:15
Friday: Half day
We are recruiting for a Customer Service Advisor to join a busy and friendly Contact Centre team in Southam (CV47). This role is the first point of contact for customers with repair enquiries, orders, or service-related questions.
Due to the location and lack of public transport, applicants must live locally or have their own transport.
Key Responsibilities:
Answer incoming customer calls professionally and promptly
Resolve repair queries and complaints from start to finish
Respond to enquiries via phone and email
Escalate more complex issues when needed
Manage and prioritise your daily workload
Follow all health and safety procedures
Support the Team Leader and cover duties when required
Carry out other reasonable tasks as directed by management
What Were Looking For:
Excellent communication skills (verbal and written)
High attention to detail
Ability to work to deadlines and performance targets
Confident decision-maker with strong initiative
Organised, efficient, and dependable
Good problem-solving skills
Comfortable using IT systems and software
Pay & Benefits:
£13.00 per hour
37.5 hours per week
Early finish on Fridays
Supportive team environment
Long-term career potential
If you're customer-focused, reliable, and ready to take on a varied and rewarding role, wed love to hear from you.
Apply now to join a professional and supportive team in Southam.
Benefits & Requirements:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- 24hr Oncall Support
- Canteen
- Ongoing Assignment
All vacancies are available and correct at the time of posting. Some details may be subject to change.
Location: Southam, CV47 £13.00 per hour Full-Time, Permanent
Hours: 37.5 per week
Monday to Thursday: 08:00 - 16:15
Friday: Half day
We are recruiting for a Customer Service Advisor to join a busy and friendly Contact Centre team in Southam (CV47). This role is the first point of contact for customers with repair enquiries, orders, or service-related questions.
Due to the location and lack of public transport, applicants must live locally or have their own transport.
Key Responsibilities:
Answer incoming customer calls professionally and promptly
Resolve repair queries and complaints from start to finish
Respond to enquiries via phone and email
Escalate more complex issues when needed
Manage and prioritise your daily workload
Follow all health and safety procedures
Support the Team Leader and cover duties when required
Carry out other reasonable tasks as directed by management
What Were Looking For:
Excellent communication skills (verbal and written)
High attention to detail
Ability to work to deadlines and performance targets
Confident decision-maker with strong initiative
Organised, efficient, and dependable
Good problem-solving skills
Comfortable using IT systems and software
Pay & Benefits:
£13.00 per hour
37.5 hours per week
Early finish on Fridays
Supportive team environment
Long-term career potential
If you're customer-focused, reliable, and ready to take on a varied and rewarding role, wed love to hear from you.
Apply now to join a professional and supportive team in Southam.
Benefits & Requirements:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- 24hr Oncall Support
- Canteen
- Ongoing Assignment
All vacancies are available and correct at the time of posting. Some details may be subject to change.