Dewislen

Customer Support Administrator

Manylion swydd
Dyddiad hysbysebu: 08 Gorffennaf 2025
Cyflog: £28,000.0 i £32,000.0 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £28000 - £32000
Oriau: Llawn Amser
Dyddiad cau: 15 Gorffennaf 2025
Lleoliad: Telford, Shropshire, tf1 6pz
Cwmni: Hays Specialist Recruitment
Math o swydd: Parhaol
Cyfeirnod swydd: 4704804_1751976817

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Your new company
Hays are working with a Manufacturing business based in Telford who are looking for a Customer Support Administrator on a permanent basis , this role plays a pivotal part in ensuring the smooth operation of the Customer Support function by acting as the primary liaison between the company and its clients. This role is responsible for delivering a professional, responsive, and solutions-focused service that enhances customer satisfaction and strengthens long-term client relationships.

Your new role
As a Customer Services Administrator, your role would involve:

  • Customer Support & Communication.
  • Serves as the primary interface for customer enquiries within the Customer Support department.
  • Generate and issue quotations for recommended system spares.
  • Maintain accurate and up-to-date customer records in both paper and digital formats.
  • Support the arrangement of scheduled and non-scheduled service visits and installations worldwide.
  • Coordinate with customers regarding service logistics and updates.
  • Ensure availability of required materials and manage travel arrangements.
  • Facilitate the timely completion and submission of service reports.


What you'll need to succeed

  • Advanced written and verbal communication skills.
  • Proficient in Microsoft Outlook and Excel.
  • Exceptional attention to detail and accuracy.
  • Strong organisational and time-management abilities.
  • Developed IT competence and adaptability to new systems.





What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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