ICT Service Support Technician
| Dyddiad hysbysebu: | 08 Gorffennaf 2025 |
|---|---|
| Cyflog: | £30,559 i £32,654 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Gorffennaf 2025 |
| Lleoliad: | Powys, Wales |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Cyngor Sir Ceredigion County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ106136 |
Crynodeb
Please note that the advertised salary for this position is subject to a pending pay award. The final salary will be adjusted in line with the nationally agreed pay award.
If you are motivated by delivering first class customer service and committed to improving the customer experience, then we would very much like to hear from you.
We are looking to recruit an enthusiastic ICT Support officer to join our ICT support team. As ICT Support Officer you will:
- support ICT systems including servers, PCs, Laptops, iPads, chromebooks and other ICT equipment as needed
- act as first line support for users at the site and will be expected to support staff and pupils with their ICT issues
- have previous experience of ICT support and a good understanding of networks and IT systems
- apply logical and creative skills to support and develop systems
- be polite, approachable and have a can-do attitude
You will be expected to work predominantly at Ysgol Bro Caereinion, Llanfair Caereinion, Powys, whilst also undertaking some duties at other supported locations as needed.
The ability to communicate effectively through the medium of Welsh and English is essential.
In exchange for your skills and interest, we will offer in return the opportunity to work in a forward thinking and ambitious organisation. Furthermore, you will have:
- up to 34 days annual leave days per year (plus 8 public holidays)
- flexible working arrangements
- Local Government Pension Scheme
- learning and development opportunities
- salary sacrifice schemes including the Cycle to Work scheme
- Health and Wellbeing initiatives including discounted memberships to our local leisure centres
- life-style savings and Vectis card and much more.
Please see our careers website to view the full Job Description and Person Specification.
For further information and/or an informal discussion regarding the post, please contact Tom Douglas-Jones on 07966 312392.
Note: We reserve the right to extend the application closing date.
We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.
If you are motivated by delivering first class customer service and committed to improving the customer experience, then we would very much like to hear from you.
We are looking to recruit an enthusiastic ICT Support officer to join our ICT support team. As ICT Support Officer you will:
- support ICT systems including servers, PCs, Laptops, iPads, chromebooks and other ICT equipment as needed
- act as first line support for users at the site and will be expected to support staff and pupils with their ICT issues
- have previous experience of ICT support and a good understanding of networks and IT systems
- apply logical and creative skills to support and develop systems
- be polite, approachable and have a can-do attitude
You will be expected to work predominantly at Ysgol Bro Caereinion, Llanfair Caereinion, Powys, whilst also undertaking some duties at other supported locations as needed.
The ability to communicate effectively through the medium of Welsh and English is essential.
In exchange for your skills and interest, we will offer in return the opportunity to work in a forward thinking and ambitious organisation. Furthermore, you will have:
- up to 34 days annual leave days per year (plus 8 public holidays)
- flexible working arrangements
- Local Government Pension Scheme
- learning and development opportunities
- salary sacrifice schemes including the Cycle to Work scheme
- Health and Wellbeing initiatives including discounted memberships to our local leisure centres
- life-style savings and Vectis card and much more.
Please see our careers website to view the full Job Description and Person Specification.
For further information and/or an informal discussion regarding the post, please contact Tom Douglas-Jones on 07966 312392.
Note: We reserve the right to extend the application closing date.
We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.
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