Single Point of Access Adminstrator Team Leader | Manchester University NHS Foundation Trust

Dyddiad hysbysebu:	08 Gorffennaf 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£26,530 - £29,114 Per annum (pro rata)
Oriau:	Llawn Amser
Dyddiad cau:	07 Awst 2025
Lleoliad:	Sale, M33 4PS
Cwmni:	Manchester University NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	7224266/349-LCO-7224266-RL4

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As the SPOA Administration Team Leader, you will lead a team of administrators supporting a busy and essential point of access service. You will ensure effective daily operations, maintain excellent standards of communication, and support service users, their carers, and referrers with professionalism and care.

Apply now to play a crucial role in ensuring the smooth operation and continuous improvement of this essential service.

• Lead and support the SPOA administrative team, ensuring adherence to Standard Operating Procedures (SOPs).

• Act as a key contact for staff rotas, staff absences, and overall day-to-day service coverage.

• Supervise and support staff development, including recruitment, induction, training, and appraisal processes.

• Ensure compliance with data protection and confidentiality standards.

• Maintain effective communication across stakeholders including service users, carers, and healthcare professionals.

• Support administrative duties including minute-taking, rota production, and meeting coordination.

• Monitor clinic capacity and appointment availability in coordination with the admin team.

• Oversee procurement of office supplies and maintenance of essential equipment logs.



MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Tuesday 22 Jul 2025

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