Mental Health Crisis Peer Supporter (PT)
| Dyddiad hysbysebu: | 08 Gorffennaf 2025 |
|---|---|
| Cyflog: | £13.37 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 07 Awst 2025 |
| Lleoliad: | Wigan, Greater Manchester |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | EPiC HOPE |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | MHCPT |
Crynodeb
THIS POSITION REQUIRES A COVER LETTER ALONGSIDE AN UP-TO-DATE CV
Please send to hr@epichope.org.uk
Job Title: Mental Health Crisis Peer Supporter
Location: Wigan
Hours: Full time or Part-time hours available
Salary: £24,336 per year (FTE, based on 35 hours per week)
Part-time rate: £13.37 per hour (pro rata)
Supervised by: Deputy Service Lead and Senior MHC Peer Supporter
References
We require references as part of the recruitment process. One of these must be from your most recent employer. If this is not possible, please let us know in your application so we can discuss alternative options.
About the role - Helping people feel heard, safe, and less alone
This job is all about being there for someone when they are having a really hard time, like when they feel very sad, scared, or even like they don’t want to be here anymore.
You don’t need to be a doctor or a therapist. Instead, you use your own life experience, maybe you’ve felt low yourself, had big worries, or lost someone, to understand what someone else might be going through.
Your job is to:
• Sit with people who are struggling
• Listen kindly and without judging
• Let them know they’re not alone
• Help them feel safer
• Support them to find more help if they want it
This is called peer support. It means “I’ve been there too, and I’ll walk with you through this.”
We’re looking for people who:
• Have their own experiences with mental health struggles, grief, or tough times
• Want to use those experiences to support others
• Can listen patiently and care without trying to fix everything
• Want to give hope to people who feel lost
You’ll be trained and supported, you won’t do this alone.
What You’ll Do in This Job
As a Mental Health Crisis Peer Supporter, you will:
• Sit with people 1:1 in a calm space called a Crisis Harbour
• Listen carefully and help them feel grounded and safe
• Use gentle ways to help people manage big feelings
• Work together to make a safety plan if someone feels at risk
• Share information about other services that might help
• Keep notes about your work and join in team chats and check-ins
• Work alongside other groups and services to give joined-up care
• Help make the Crisis Harbour feel welcoming, peaceful and kind for everyone
Who We’re Looking For
This job might be a great fit for you if:
• You have your own experience with mental health struggles, suicidal thoughts,
or losing someone to suicide
• You can support people without judging them
• You know how to look after your own wellbeing and ask for help if you need it
• You’re good at speaking kindly, listening well, and showing warmth
• You can set healthy boundaries in a caring and clear way
• You’re happy to work evenings and weekends
• You have a car and a full UK driving licence
It’s beneficial (but not essential) if you also have:
• Previous experience in mental health, peer support, or crisis services.
• NVQ Level 2 and Level 3 in Health & Social Care (or equivalent).
• Familiarity with local mental health services or support pathways.
About EPiC HOPE
EPiC HOPE is a compassionate, community-driven organisation dedicated to suicide prevention, intervention, and postvention in Wigan. Founded in response to Wigan and Leigh’s critical need for accessible suicide prevention support, we believe that no one should face mental health crisis, suicidal thoughts or bereavement alone. Our dream is to create a suicide safer Wigan and Leigh.
Our journey began with one Harbour, a welcoming, judgement-free drop-in centre providing immediate crisis support. Since then, we’ve grown rapidly.
In partnership with local health services, we opened our first Crisis Harbour in Atherton, a vital, immediate alternative to A&E led by the voluntary sector, offering trauma-informed, peer-led crisis intervention without barriers or waiting lists.
Now, we're opening a second Crisis Harbour in Wigan town centre and seeking passionate, caring individuals to join our mission.
EPiC HOPE is more than a service, we’re a movement bringing hope, humanity, and impactful change to mental health crisis.
At EPiC HOPE, you’ll be part of a supportive, purposeful team that deeply values lived experience and wellbeing. We provide:
• Ongoing training in suicide intervention, peer support, and trauma-informed practices.
• Regular reflective supervision and wellbeing support.
• A psychologically safe workplace culture. We are a Mindful Employer.
• Flexibility and work-life balance.
• The opportunity to genuinely make a difference each day.
Benefits
• Company pension scheme
• Wellbeing and resilience programmes
• Career development opportunities
• A meaningful, purpose-driven role
Availability
Our Crisis Harbour opening hours across Wigan and Atherton are:
• Monday: 4pm -11pm (Atherton)
• Tuesday: 9pm - 2am (Wigan)
• Thursday: 3pm - 11pm (Atherton)
• Friday: 12pm - 11pm (Wigan)
• Saturday: 12pm - 12am (Wigan)
• Sunday: 3pm - 11pm (Wigan)
Actual working hours will be subject to a rota, and start/finish times may vary from week to week.
We aim to offer a flexible and supportive rota, and will do our best to accommodate your availability and preferences wherever possible. This could include a mix of longer and shorter shifts, provided your contracted hours are met.
Be EPiC. Bring hope. Hold space.
Expected Hours:
We have a number of positions available, including full-time (35 hours per week) and part-time (typically 17 hours per week) roles. We’re open to discussing and adjusting part-time hours for the right applicant.
Benefits:
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Health & wellbeing programme
Driving Licence (required)
Please send to hr@epichope.org.uk
Job Title: Mental Health Crisis Peer Supporter
Location: Wigan
Hours: Full time or Part-time hours available
Salary: £24,336 per year (FTE, based on 35 hours per week)
Part-time rate: £13.37 per hour (pro rata)
Supervised by: Deputy Service Lead and Senior MHC Peer Supporter
References
We require references as part of the recruitment process. One of these must be from your most recent employer. If this is not possible, please let us know in your application so we can discuss alternative options.
About the role - Helping people feel heard, safe, and less alone
This job is all about being there for someone when they are having a really hard time, like when they feel very sad, scared, or even like they don’t want to be here anymore.
You don’t need to be a doctor or a therapist. Instead, you use your own life experience, maybe you’ve felt low yourself, had big worries, or lost someone, to understand what someone else might be going through.
Your job is to:
• Sit with people who are struggling
• Listen kindly and without judging
• Let them know they’re not alone
• Help them feel safer
• Support them to find more help if they want it
This is called peer support. It means “I’ve been there too, and I’ll walk with you through this.”
We’re looking for people who:
• Have their own experiences with mental health struggles, grief, or tough times
• Want to use those experiences to support others
• Can listen patiently and care without trying to fix everything
• Want to give hope to people who feel lost
You’ll be trained and supported, you won’t do this alone.
What You’ll Do in This Job
As a Mental Health Crisis Peer Supporter, you will:
• Sit with people 1:1 in a calm space called a Crisis Harbour
• Listen carefully and help them feel grounded and safe
• Use gentle ways to help people manage big feelings
• Work together to make a safety plan if someone feels at risk
• Share information about other services that might help
• Keep notes about your work and join in team chats and check-ins
• Work alongside other groups and services to give joined-up care
• Help make the Crisis Harbour feel welcoming, peaceful and kind for everyone
Who We’re Looking For
This job might be a great fit for you if:
• You have your own experience with mental health struggles, suicidal thoughts,
or losing someone to suicide
• You can support people without judging them
• You know how to look after your own wellbeing and ask for help if you need it
• You’re good at speaking kindly, listening well, and showing warmth
• You can set healthy boundaries in a caring and clear way
• You’re happy to work evenings and weekends
• You have a car and a full UK driving licence
It’s beneficial (but not essential) if you also have:
• Previous experience in mental health, peer support, or crisis services.
• NVQ Level 2 and Level 3 in Health & Social Care (or equivalent).
• Familiarity with local mental health services or support pathways.
About EPiC HOPE
EPiC HOPE is a compassionate, community-driven organisation dedicated to suicide prevention, intervention, and postvention in Wigan. Founded in response to Wigan and Leigh’s critical need for accessible suicide prevention support, we believe that no one should face mental health crisis, suicidal thoughts or bereavement alone. Our dream is to create a suicide safer Wigan and Leigh.
Our journey began with one Harbour, a welcoming, judgement-free drop-in centre providing immediate crisis support. Since then, we’ve grown rapidly.
In partnership with local health services, we opened our first Crisis Harbour in Atherton, a vital, immediate alternative to A&E led by the voluntary sector, offering trauma-informed, peer-led crisis intervention without barriers or waiting lists.
Now, we're opening a second Crisis Harbour in Wigan town centre and seeking passionate, caring individuals to join our mission.
EPiC HOPE is more than a service, we’re a movement bringing hope, humanity, and impactful change to mental health crisis.
At EPiC HOPE, you’ll be part of a supportive, purposeful team that deeply values lived experience and wellbeing. We provide:
• Ongoing training in suicide intervention, peer support, and trauma-informed practices.
• Regular reflective supervision and wellbeing support.
• A psychologically safe workplace culture. We are a Mindful Employer.
• Flexibility and work-life balance.
• The opportunity to genuinely make a difference each day.
Benefits
• Company pension scheme
• Wellbeing and resilience programmes
• Career development opportunities
• A meaningful, purpose-driven role
Availability
Our Crisis Harbour opening hours across Wigan and Atherton are:
• Monday: 4pm -11pm (Atherton)
• Tuesday: 9pm - 2am (Wigan)
• Thursday: 3pm - 11pm (Atherton)
• Friday: 12pm - 11pm (Wigan)
• Saturday: 12pm - 12am (Wigan)
• Sunday: 3pm - 11pm (Wigan)
Actual working hours will be subject to a rota, and start/finish times may vary from week to week.
We aim to offer a flexible and supportive rota, and will do our best to accommodate your availability and preferences wherever possible. This could include a mix of longer and shorter shifts, provided your contracted hours are met.
Be EPiC. Bring hope. Hold space.
Expected Hours:
We have a number of positions available, including full-time (35 hours per week) and part-time (typically 17 hours per week) roles. We’re open to discussing and adjusting part-time hours for the right applicant.
Benefits:
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Health & wellbeing programme
Driving Licence (required)