Reception Supervisor | York and Scarborough Teaching Hospitals NHS Foundation Trust
| Posting date: | 07 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 pro rata |
| Hours: | Part time |
| Closing date: | 06 August 2025 |
| Location: | Harrogate, HG2 7SX |
| Company: | York Teaching Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7266316/419-7266316-RS-FH |
Summary
A great opportunity has arisen for a good and caring communicator with excellent interpersonal skills to lead our friendly dynamic reception team at YorSexual Health Harrogate - part of York and Scarborough Teaching Hospitals NHS Foundation Trust.
The successful candidate will be the first point of contact for our service users and should be able to demonstrate an effective level of communication whilst acting with empathy in what can be an emotional or difficult situation. You will need to be self-motivated, and a good team player and you will also be first contact for staff on a day-to-day basis for the reception team.
This is a great opportunity to join the NHS to support its work and enjoy the staff benefits that this brings.
Please do feel free to call us for an informal chat about the role to find out more about it!
Duties will include but not be limited to:
• Registering and booking patients using our stand alone computer system.
• Providing administration support to the multidisciplinary team.
• Providing administration support to the HIV clinicians
• Undertaking supervisory duties and line management for the Reception team, including Annual Leave, Rotas, E-Roster
• Liaising with clinical and admin teams to provide excellent service for all our Service Users
• Core hours will include shifts until 8pm on a rota basis
Experience of working in a healthcare setting and some reception knowledge would be desirable, though not essential. Supervisory or equivalent experience is desired. Full training will be given on our stand-alone IT system.
Our benefits
We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
This advert closes on Sunday 27 Jul 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.