Housing Manager
| Dyddiad hysbysebu: | 07 Gorffennaf 2025 |
|---|---|
| Cyflog: | £42,708 i £45,718 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | plus essential car user allowance |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Gorffennaf 2025 |
| Lleoliad: | Tamworth, Staffordshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 4 ddiwrnod yr wythnos |
| Cwmni: | Tamworth Borough Council |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: |
Crynodeb
TAMWORTH BOROUGH COUNCIL
NEIGHBOURHOODS
Housing Manager
£42,708 - £45,718 per annum
plus essential car user allowance
Home Working Contract
37 hours per week
Temporary for up to 6 months
Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage. Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit.
In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit.
Working for Tamworth Borough Council is more than just a job, it’s about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can’t do this without skilled and ambitious workforce working in a positive environment empowered to do their best.
We are looking to recruit a Housing Manager with social housing management experience and a passion for delivering good quality housing services for a temporary period to cover absence.
The successful candidate will have key responsibilities for;
• directing and leading a range of neighbourhood teams in delivering a visible and proactive service including the tenant voice team, sheltered housing team and income collection team including preparing cabinet reports, tenant’s annual report, tenant voice strategy, and policies etc.
• ensuring tenants are provided with meaningful engagement opportunities to influence decisions affecting their homes & communities.
• ensuring our sheltered accommodation are clean, safe, and a sustainable place where people choose to live.
• leading and achieving the HQN rent collection accreditation.
You will have day-to-day responsibility for managing the team’s performance whilst meeting the Social Housing Regulator Standards including; promoting a tenant focused culture within the team, ensuring officers proactively engage with tenants, initiating early income collection intervention and identifying tenant support needs, sustaining independent living across all our 11 sheltered schemes for older persons, maintaining the overall health & safety of our sheltered housing buildings schemes, tenants are actively involved in decisions affecting their homes and communities, key performance targets are achieved, presenting to board & cabinet, contributing to service improvements and procedures in order to maximise service efficiency.
What you’ll need:
• Good knowledge of the relevant housing legislation and social housing regulatory requirements.
• At least 3 years relevant senior experience of working in social housing, including income management, sheltered housing managing (including building management) tenant involvement & participation or similar, and successfully driving team performance.
• Preferable CIH qualified or similar.
• Experience of working in partnership to generate joined up solutions to problems.
• You’ll be customer-focused, with the ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language.
• Demonstrate a positive attitude towards your own and the team’s development of skills and achieving full potential.
• A ‘can do’, proactive approach to problem solving.
• A valid UK driving licence and access to a vehicle.
We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website.
Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.
For an informal discussion about the role please contact Mrs Lee Birch, Head of Housing Management & Neighbourhood Resilience, on 07891 052148 or Tina Mustafa, Assistant Director Neighbourhoods, on 01827 709467.
For further information and to apply please visit Tamworth BC Jobs.
Late applications and/or CVs will not be accepted. Agencies need not apply.
If you have any queries about the recruitment process, please contact recruitment@tamworth.gov.uk.
Closing date: 27 July 2025
Interview date: 6 August 2025
In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.
Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
NEIGHBOURHOODS
Housing Manager
£42,708 - £45,718 per annum
plus essential car user allowance
Home Working Contract
37 hours per week
Temporary for up to 6 months
Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage. Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit.
In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit.
Working for Tamworth Borough Council is more than just a job, it’s about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can’t do this without skilled and ambitious workforce working in a positive environment empowered to do their best.
We are looking to recruit a Housing Manager with social housing management experience and a passion for delivering good quality housing services for a temporary period to cover absence.
The successful candidate will have key responsibilities for;
• directing and leading a range of neighbourhood teams in delivering a visible and proactive service including the tenant voice team, sheltered housing team and income collection team including preparing cabinet reports, tenant’s annual report, tenant voice strategy, and policies etc.
• ensuring tenants are provided with meaningful engagement opportunities to influence decisions affecting their homes & communities.
• ensuring our sheltered accommodation are clean, safe, and a sustainable place where people choose to live.
• leading and achieving the HQN rent collection accreditation.
You will have day-to-day responsibility for managing the team’s performance whilst meeting the Social Housing Regulator Standards including; promoting a tenant focused culture within the team, ensuring officers proactively engage with tenants, initiating early income collection intervention and identifying tenant support needs, sustaining independent living across all our 11 sheltered schemes for older persons, maintaining the overall health & safety of our sheltered housing buildings schemes, tenants are actively involved in decisions affecting their homes and communities, key performance targets are achieved, presenting to board & cabinet, contributing to service improvements and procedures in order to maximise service efficiency.
What you’ll need:
• Good knowledge of the relevant housing legislation and social housing regulatory requirements.
• At least 3 years relevant senior experience of working in social housing, including income management, sheltered housing managing (including building management) tenant involvement & participation or similar, and successfully driving team performance.
• Preferable CIH qualified or similar.
• Experience of working in partnership to generate joined up solutions to problems.
• You’ll be customer-focused, with the ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language.
• Demonstrate a positive attitude towards your own and the team’s development of skills and achieving full potential.
• A ‘can do’, proactive approach to problem solving.
• A valid UK driving licence and access to a vehicle.
We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website.
Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.
For an informal discussion about the role please contact Mrs Lee Birch, Head of Housing Management & Neighbourhood Resilience, on 07891 052148 or Tina Mustafa, Assistant Director Neighbourhoods, on 01827 709467.
For further information and to apply please visit Tamworth BC Jobs.
Late applications and/or CVs will not be accepted. Agencies need not apply.
If you have any queries about the recruitment process, please contact recruitment@tamworth.gov.uk.
Closing date: 27 July 2025
Interview date: 6 August 2025
In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.
Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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