Patient Access Coordinator
| Dyddiad hysbysebu: | 04 Gorffennaf 2025 |
|---|---|
| Cyflog: | £30,039.00 i £31,088.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £30039.00 - £31088.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Gorffennaf 2025 |
| Lleoliad: | London, SE1 7EH |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9196-25-1205 |
Crynodeb
Main Duties- Act as the first point of call for all patient access queries to the Trust.- On receipt of all new referral letters ensure that the vetting process hasbeen followed in line with departmental guidelines.- Be responsible for the scheduling of outpatient, elective admissions and all associated appointments according to clinical urgency and length of wait in accordance with departmental procedures and Trust Policies.- Liaise with patients prior to their hospital visit to ensure that a mutuallyconvenient date and time is agreed.- Ensure that patients are appropriately reminded of their appointments.This may include sending reminder letters or contacting patients bytelephone, up to seven days before their visit to re-confirm attendance inline with departmental protocols.- Ensure that departmental standards are met for patients receivingnotification or acknowledgement of their visit.- Provide a courteous and efficient point of contact for patients both face toface and over the telephone.- Ensure that each patient is treated as an individual and their individualneeds are met (ie: appropriate support is in place for their appointment,such as interpreting support). - Cover reception and Face to Face areas and covering weekend shifts.