Team Leader
| Dyddiad hysbysebu: | 04 Gorffennaf 2025 |
|---|---|
| Cyflog: | £26,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Awst 2025 |
| Lleoliad: | GL7 4AQ |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Staffline |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 1LAD1-36959 |
Crynodeb
We’re seeking a proactive and people-focused Operations Team Leader to oversee daily workforce management, ensure client satisfaction, and drive operational efficiency. This role demands strong leadership, excellent communication skills, and a hands-on approach to both planning and problem-solving. This role also requires ocassional weekend work.
Key Responsibilities
• Workforce Supervision: Manage and support front-line staff, including delegation of tasks and performance monitoring.
• Rota Planning: Design, implement, and maintain efficient staff rotas to meet operational demands and contractual obligations.
• Leadership & Communication: Lead difficult conversations professionally and constructively with team members and clients.
• Administrative Oversight: Handle documentation, reporting, and systems-related tasks to ensure compliance and smooth operations.
• Client Interaction: Act as the first point of contact for client queries, ensuring high levels of service delivery and relationship management.
• Proven experience in team leadership or supervisory roles
• Confident in rota coordination and administrative systems
• Strong interpersonal skills with a diplomatic yet assertive approach
• Ability to resolve workplace challenges constructively
• Passion for maintaining high standards of client service