Account Manager
| Dyddiad hysbysebu: | 04 Gorffennaf 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Gorffennaf 2025 |
| Lleoliad: | Basingstoke, Hampshire, rg21 4ne |
| Cwmni: | Tate |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | J5568_1751621832 |
Crynodeb
Account Manager (Office-Based, £26-30k)
Are you super-organised, customer-focused, and ready to step into a role where you'll truly make a difference to clients every day? We're looking for an Account Manager to join a small, friendly office team supporting customers with their IT needs in a professional, non-technical capacity.
This is a full-time, office-based role with free onsite parking, working alongside a supportive team of 12. If you love building relationships, keeping things organised, and ensuring customers receive the best service, this could be your perfect next step.
What you'll be doing:-
Acting as the first point of contact for customers, ensuring their satisfaction and supporting their IT wellbeing.
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Building relationships with customers through regular check-ins to ensure they're happy and feel supported.
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Taking customer requirements, queries and orders, then organising responses by liaising with the technical team and suppliers.
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Creating and sending quotes through and processing confirmed orders accurately.
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Exceptionally organised and able to manage multiple tasks with accuracy.
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Strong admin skills and the ability to follow up and follow through.
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Confident communication skills with the ability to listen and build rapport with customers.
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A customer-focused mindset with a can-do, solutions-focused attitude.
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Good common sense and the ability to use your own initiative.
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Strong research skills to gather the right information for customers.
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Ability to hit the ground running and keep the customer experience at the heart of everything you do.
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Salary £26,000 - £30,000 depending on experience.
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Office hours: 9am - 5.30pm with a 1-hour lunch.
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Office-based role with free onsite parking.
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Company pension, 20 days holiday plus UK bank holidays.
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Use of a company car for customer site visits as needed.
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A supportive, close-knit team environment where your contribution will be valued.
If you're looking for a role where your organisational skills will shine and you can make a real impact on customer satisfaction, we'd love to hear from you.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.