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Information Technology Officer
| Posting date: | 04 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 21 July 2025 |
| Location: | Conwy, Conwy County |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Conwy County Borough Council |
| Job type: | Permanent |
| Job reference: | REQ006677 |
Summary
Lleoliad gwaith: Coed Pella, Bae Colwyn
Mae Adran TG a Thrawsnewid Digidol Conwy yn chwilio am unigolyn brwdfrydig ac ymroddedig i ymuno â’u hadain Systemau a Chymorth TG fel Swyddog TG o fewn Tîm Cymorth TG Gofal Cymdeithasol, Addysg ac Ysgolion. Bydd dyletswyddau'n cynnwys gosod a chynnal cyfrifiaduron personol, perifferolion, iPads, dyfeisiau symudol ac argraffwyr. Bydd dyletswyddau hefyd yn cynnwys datrys problemau yn ymwneud â TG a adroddir gan ddefnyddwyr, datblygu datrysiadau newydd arloesol sy'n diwallu gofynion ein defnyddwyr a datblygu arbenigedd mewn meysydd technegol a gytunwyd ac sy’n seiliedig ar systemau. Byddai profiad o gefnogi datrysiadau technegol ym maes Gofal Cymdeithasol ac Addysg a/neu weithredu prosiectau Technoleg Gofal Cymdeithasol ac Addysg yn fanteisiol.
Yn ogystal â’r uchod, bydd cyfleoedd i’r ymgeisydd llwyddiannus gefnogi cyfres o systemau busnes gwasanaeth y cleient, a bod yn rhan o sbarduno mentrau trawsnewid digidol yn y sefydliad. Mae hyn yn cynnwys defnyddio technoleg i wella effeithlonrwydd gweithredol, gwella profiad defnyddwyr a chyfrannu at strategaeth ddigidol gyffredinol yr Awdurdod.
Ar gyfer y swydd hon, bydd gofyn i’r ymgeisydd llwyddiannus ddangos blaengaredd, dawn ar gyfer arloesedd a’r gallu i ddeall a dysgu cysyniadau technegol. Mae’r Awdurdod yn defnyddio ystod eang o dechnolegau gan gynnwys MS 365 ac Azure Active Directory, Citrix, VMWare, MS SQL, MS Exchange, SAN, i gyd wedi eu gosod mewn isadeiledd graddfa Enterprise integredig. Mae’r adran TG yn gweithio i safonau Rheoli Prosiect Prince2 ac ITIL.
Mae manylion llawn y swydd i'w gweld yn y Swydd-ddisgrifiad a’r Manylion am yr Unigolyn.
Mae'r rôl hon yn cynnig opsiynau gweithio hyblyg ar gyfer cydbwysedd bywyd a gwaith. Gall hyn gynnwys addasu eich diwrnod gwaith a gweithio hybrid, hy cydbwysedd rhwng gweithio yn y swyddfa a gweithio gartref.
Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Bryher Jones, Uwch Ddadansoddydd TGTD (bryher.jones@conwy.gov.uk )
Gofynion y Gymraeg: Mae’r gallu i gyfarthrebu yn y Gymraeg yn ddymunol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd.
Work base: Coed Pella, Colwyn Bay
Conwy’s IT&DT Department is looking for an enthusiastic, committed individual to join their IT Systems and Support Division as an IT Officer within the IT Social Care, Education School Support Team. Duties will include installing and maintaining personal computers, peripherals, iPads, mobile devices and printers. Duties will also include troubleshooting and resolving IT issues reported by users, developing innovative new solutions that meet our users’ requirements, and developing expertise in agreed systems based and technical fields. Experience with supporting technical solutions in Social Care and Education and / or implementation of Social Care and Education Technology projects would be advantageous.
In addition to the above, the successful candidate will have opportunities to support client service line of business systems and be involved in driving digital transformation initiatives within the organisation. This includes leveraging technology to enhance operational efficiency, improve user experience, and contribute to the overall digital strategy of the Authority.
This position will require the successful candidate to demonstrate initiative, a flair for innovation, and the ability to understand and learn technical concepts. The Authority utilises a wide array of technologies including MS 365 and Azure Active Directory, Citrix, VMWare, MS SQL, MS Exchange, SAN, all installed into an integrated Enterprise scale infrastructure. The IT department works to ITIL and Prince2 Project Management standards.
Full details of the role can be found on the Job Description and Person Specification.
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Manager details for informal discussion: Bryher Jones, Senior IT & DT Analyst (bryher.jones@conwy.gov.uk)
Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.
Mae Adran TG a Thrawsnewid Digidol Conwy yn chwilio am unigolyn brwdfrydig ac ymroddedig i ymuno â’u hadain Systemau a Chymorth TG fel Swyddog TG o fewn Tîm Cymorth TG Gofal Cymdeithasol, Addysg ac Ysgolion. Bydd dyletswyddau'n cynnwys gosod a chynnal cyfrifiaduron personol, perifferolion, iPads, dyfeisiau symudol ac argraffwyr. Bydd dyletswyddau hefyd yn cynnwys datrys problemau yn ymwneud â TG a adroddir gan ddefnyddwyr, datblygu datrysiadau newydd arloesol sy'n diwallu gofynion ein defnyddwyr a datblygu arbenigedd mewn meysydd technegol a gytunwyd ac sy’n seiliedig ar systemau. Byddai profiad o gefnogi datrysiadau technegol ym maes Gofal Cymdeithasol ac Addysg a/neu weithredu prosiectau Technoleg Gofal Cymdeithasol ac Addysg yn fanteisiol.
Yn ogystal â’r uchod, bydd cyfleoedd i’r ymgeisydd llwyddiannus gefnogi cyfres o systemau busnes gwasanaeth y cleient, a bod yn rhan o sbarduno mentrau trawsnewid digidol yn y sefydliad. Mae hyn yn cynnwys defnyddio technoleg i wella effeithlonrwydd gweithredol, gwella profiad defnyddwyr a chyfrannu at strategaeth ddigidol gyffredinol yr Awdurdod.
Ar gyfer y swydd hon, bydd gofyn i’r ymgeisydd llwyddiannus ddangos blaengaredd, dawn ar gyfer arloesedd a’r gallu i ddeall a dysgu cysyniadau technegol. Mae’r Awdurdod yn defnyddio ystod eang o dechnolegau gan gynnwys MS 365 ac Azure Active Directory, Citrix, VMWare, MS SQL, MS Exchange, SAN, i gyd wedi eu gosod mewn isadeiledd graddfa Enterprise integredig. Mae’r adran TG yn gweithio i safonau Rheoli Prosiect Prince2 ac ITIL.
Mae manylion llawn y swydd i'w gweld yn y Swydd-ddisgrifiad a’r Manylion am yr Unigolyn.
Mae'r rôl hon yn cynnig opsiynau gweithio hyblyg ar gyfer cydbwysedd bywyd a gwaith. Gall hyn gynnwys addasu eich diwrnod gwaith a gweithio hybrid, hy cydbwysedd rhwng gweithio yn y swyddfa a gweithio gartref.
Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Bryher Jones, Uwch Ddadansoddydd TGTD (bryher.jones@conwy.gov.uk )
Gofynion y Gymraeg: Mae’r gallu i gyfarthrebu yn y Gymraeg yn ddymunol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd.
Work base: Coed Pella, Colwyn Bay
Conwy’s IT&DT Department is looking for an enthusiastic, committed individual to join their IT Systems and Support Division as an IT Officer within the IT Social Care, Education School Support Team. Duties will include installing and maintaining personal computers, peripherals, iPads, mobile devices and printers. Duties will also include troubleshooting and resolving IT issues reported by users, developing innovative new solutions that meet our users’ requirements, and developing expertise in agreed systems based and technical fields. Experience with supporting technical solutions in Social Care and Education and / or implementation of Social Care and Education Technology projects would be advantageous.
In addition to the above, the successful candidate will have opportunities to support client service line of business systems and be involved in driving digital transformation initiatives within the organisation. This includes leveraging technology to enhance operational efficiency, improve user experience, and contribute to the overall digital strategy of the Authority.
This position will require the successful candidate to demonstrate initiative, a flair for innovation, and the ability to understand and learn technical concepts. The Authority utilises a wide array of technologies including MS 365 and Azure Active Directory, Citrix, VMWare, MS SQL, MS Exchange, SAN, all installed into an integrated Enterprise scale infrastructure. The IT department works to ITIL and Prince2 Project Management standards.
Full details of the role can be found on the Job Description and Person Specification.
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Manager details for informal discussion: Bryher Jones, Senior IT & DT Analyst (bryher.jones@conwy.gov.uk)
Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.