Qualified Dispenser
| Dyddiad hysbysebu: | 04 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Gorffennaf 2025 |
| Lleoliad: | Norwich, NR11 6AA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A1039-25-0003 |
Crynodeb
MAIN PURPOSE OF ROLE: To provide a point of contact for patients in dispensary and to act as a focal point of communication between patients, doctors and other medical staff. In dispensary to assist the doctors in their efforts to offer an effective and efficient repeat prescription service. a) Ensure efficiency of appointment system b) Advise patients of relevant charges for private services; accept payment and issue receipts for same. c) Respond to all queries and requests for assistance from patients and other visitors.. d) Action requests for emergency transport when necessary. e) Ensure total familiarity with all appointment systems, including regular and incidental variations. f) Book appointments and recalls with an appropriate clinician, of a suitable length, ensuring patient details are correct both face to face and via telephone or by online communications. g) Monitor effectiveness of system and report any problems or variations required. OPERATION OF THE TELEPHONE SYSTEM a) Receive and make calls as required. Divert calls and take messages as appropriate. ADMINISTRATION a) Ensure all documents are scanned into the SystmOne System and allocated as appropriate. b) Any other administrative tasks appropriate to role for the efficient running of the Practice. DISPENSARY DUTIES: a) Receive patient requests for authorised repeat prescriptions whether in writing, in person or by telephone, online platforms. b) Ensure the accurate and timely processing of all prescriptions c) Prepare all repeat prescription forms ready for the doctors signature. d) Ensure that any problems or queries regarding repeat prescribing are brought to the attention of the appropriate doctor and that follow up action is taken to resolve such matters. e)Perform housekeeping duties on prescriptions ready for issue and bring to the attention of the Supervisor any that are not collected. f) To follow Standard Operating Procedures (SOPs) at all times with regard to dispensing, labelling and issuing. g) Ensure any items issued to patients at dispensary are double checked. f) Ensure that the daily drug order to the wholesaler is processed and that it is received correctly. g) Review stock levels, expiry dates and perform general drug stock housekeeping on a regular basis. h) Log all dispensing errors reported and ensure they are passed onto the Supervisor immediately. i) Ensure weekly remote delivery medicines are assembled and appropriately logged before despatch. j) Ensure all email requests for medicines for nursing/residential home patients are processed efficiently following procedure. k) Any other delegated duties considered appropriate to the post