Quality and Patient Safety Manager
| Dyddiad hysbysebu: | 03 Gorffennaf 2025 |
|---|---|
| Cyflog: | £45,000.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £45000.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Gorffennaf 2025 |
| Lleoliad: | Shifnal, TF11 8UR |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0531-25-0000 |
Crynodeb
Compliance Monitoring and Reporting Clinical Operations Monitor and analyse clinical data to identify trends, support service development, and highlight areas for improvement. Utilise RADAR Healthcare analytics and reporting functions to track compliance across audits, risks, tasks, and documentation. Promote a culture of compliance and accountability, particularly regarding adherence to clinical policies and procedures. Prepare concise audit and compliance reports for the Clinical Quality and Operations Director and Medical Director. Provide clinical quality assurance reports to the Senior Leadership Team, Board, and sub-committees, highlighting any areas of concern. Regulated Activities Support compliance with Care Quality Commission regulatory standards to ensure the delivery of safe, person-centred care. Submit statutory notifications for example Regulation 16a, RIDDOR, on behalf of the Registered Manager when authorised. Contribute to CQC self-assessments, peer reviews, and preparation for inspections. Assist in collating and presenting evidence to regulatory bodies during inspection or review. Safeguarding Act as the organisational lead for safeguarding within clinical operations. Manage safeguarding cases, including referrals, child death notifications, and CDOP representation. Maintain and respond to the clinical safeguarding inbox in a timely and appropriate manner. Contribute to the development and dissemination of groupwide safeguarding policies and resources. Generate safeguarding reports and ensure effective liaison with external safeguarding partners. Document Control Oversee clinical document lifecycle management, ensuring version control and accurate records in RADAR Healthcare. Ensure timely communication and implementation of document updates across clinical teams. Monitor compliance with documentation standards and report non-conformance. Work with the Company Secretary to maintain governance-related documentation. Audits and KPIs Develop and maintain a comprehensive clinical and operational audit schedule. Conduct or support audits based on clinical guidelines, SOPs, PGDs, or learning needs. Use HEMSBase and other systems for clinical audit activity and performance reporting. Review and assure the quality of completed audits, escalating issues as needed. Benchmark clinical data and outcomes with external providers as required. Patient Safety Events (Incidents, Concerns, and Complaints) Promote open reporting and learning from patient safety events. Design and oversee systems to investigate incidents, ensure follow-up, and share learning. Ensure compliance with external incident reporting requirements. Lead or support safety improvement initiatives, engaging both internal teams and external partners. Act as a key contact for external stakeholders on safety and governance matters. Risk Management Maintain oversight of the clinical and patient safety risk register, ensuring risks are accurately assessed and reviewed. Support the development and review of risk assessments. Monitor outstanding risks or controls and ensure appropriate escalation. Support planning and documentation of business continuity exercises. Learning Coordinate learning from incidents and governance activity using the RADAR Healthcare learning log. Review and monitor actions arising from learning events to ensure timely completion. Analyse themes and trends from learning data to support clinical development. Review HM Coroner's reports for relevant learning and ensure dissemination. Infection Prevention and Control (IPC) Lead on IPC across the organisation, ensuring compliance with statutory guidance and best practice. Collaborate with the IPC lead Director on group-wide IPC policy, compliance and reporting. Monitor cleaning schedules, audit results, and contractor performance. Investigate IPC incidents and implement appropriate learning and improvements. Additional Duties Contribute to the annual Education and Training Needs Analysis. Lead or support task-and-finish projects, providing progress updates and managing project risks. Develop process maps and workflows to support clinical efficiency and clarity. Manage safety alerts and ensure appropriate action and documentation. Provide oversight of RADAR Healthcare event categorisation and workflow allocation. Support clinical innovation and the safe implementation of new equipment, medicines, and procedures. Act as coordinator for internal or collaborative research projects. Participate in and contribute to benchmarking exercises at both local and national levels. The Charity is committed to safeguarding and promoting the welfare of all stakeholders. All post holders are subject to a satisfactory Disclosure and Barring Service check (DBS) and satisfactory employment references, as well as identification, prohibition, qualification and barred list checks, which will be required before commencing duties.