Locality Officer (Housing) ref 5271812
| Dyddiad hysbysebu: | 03 Gorffennaf 2025 |
|---|---|
| Cyflog: | £18.14 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Awst 2025 |
| Lleoliad: | Exeter, South West, EX2 5FD |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ESSENTIAL EMPLOYMENT LTD |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | MP205047CT1757-5271812-03072025 |
Crynodeb
Housing Locality officer needed in Exeter ref 5271812
We are looking for a candidate based in Exeter who would be willing to travel to Plymouth a couple of times a week.
The team are based in Exeter and the 'patch' would be in Plymouth.
You'll be accountable for delivering a professional and high-quality mixed tenure service to our customers across your locality. You'll use your knowledge and skills to resolve a range of housing management challenges including: Anti-Social Behaviour, housing and neighbourhood issues, contractual related breaches and changes, fraud and safeguarding. You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs.
Your duties will include:
Effectively and proactively managing a complex caseload whilst seeking creative solutions to achieve positive outcomes
Contributing to shaping sustainable communities and developing an environment that is safe and inclusive for our customers
Fulfilling our landlord responsibilities, including adherence to our policies and procedures, as well as all regulatory and legislative requirements
Taking a pro-active approach to health & safety and compliance
Providing an excellent customer experience which contributes to us achieving 90% customer satisfaction
Working in collaboration with colleagues from across the locality to conduct a programme of routine checks and deliver improvements to our homes and places
Building and maintaining relationships with key stakeholders and partner agencies
This is a full time role on a temporary contract basis
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.