Resourcing Manager
| Posting date: | 03 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 02 August 2025 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 145692 |
Summary
Resourcing Manager
Location: London, E14 9SH
Hours of work: 37.5
Contract Type: Permanent
The Resourcing Manager will be instrumental in driving the continuous improvement of our recruitment processes, systems, and policies to deliver an exceptional candidate experience and seamless hiring manager engagement.
Job Description
Working closely with the Head of Resourcing, you will provide strategic support across key initiatives, data insights, reporting, and change management activities.
In this role, you will champion recruitment best practices, ensuring consistency and compliance through the development of clear, high-quality documentation and tools.
Your contribution will be vital in strengthening our talent acquisition capabilities and supporting business growth through effective resourcing.
Key Responsibilities
Support planning, coordination, and delivery of recruitment projects, including digitisation and process improvements
Assist in reviewing and refining recruitment processes for simplicity, scalability, and compliance
Create and maintain clear, up-to-date documentation like process maps, policies, toolkits, and guidance notes
Collate, analyse, and present recruitment data and KPIs to aid decision-making
Collaborate with Centres of Expertise to align recruitment with wider people strategies
Support change management activities including communications, training, and stakeholder engagement
Assist in managing third-party recruitment partners and ensure compliance with organisational policies and legislation
Professional and Personal Competencies/Qualifications
Personable with strong interpersonal skills
Detail-oriented, especially when working with policies, procedures, and standards
Excellent written and verbal communication skills
Experience and understanding of recruitment practices
Proven stakeholder management experience
Ability to drive projects forward and take ownership
Comfortable with reporting and data analysis
UK The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: London, E14 9SH
Hours of work: 37.5
Contract Type: Permanent
The Resourcing Manager will be instrumental in driving the continuous improvement of our recruitment processes, systems, and policies to deliver an exceptional candidate experience and seamless hiring manager engagement.
Job Description
Working closely with the Head of Resourcing, you will provide strategic support across key initiatives, data insights, reporting, and change management activities.
In this role, you will champion recruitment best practices, ensuring consistency and compliance through the development of clear, high-quality documentation and tools.
Your contribution will be vital in strengthening our talent acquisition capabilities and supporting business growth through effective resourcing.
Key Responsibilities
Support planning, coordination, and delivery of recruitment projects, including digitisation and process improvements
Assist in reviewing and refining recruitment processes for simplicity, scalability, and compliance
Create and maintain clear, up-to-date documentation like process maps, policies, toolkits, and guidance notes
Collate, analyse, and present recruitment data and KPIs to aid decision-making
Collaborate with Centres of Expertise to align recruitment with wider people strategies
Support change management activities including communications, training, and stakeholder engagement
Assist in managing third-party recruitment partners and ensure compliance with organisational policies and legislation
Professional and Personal Competencies/Qualifications
Personable with strong interpersonal skills
Detail-oriented, especially when working with policies, procedures, and standards
Excellent written and verbal communication skills
Experience and understanding of recruitment practices
Proven stakeholder management experience
Ability to drive projects forward and take ownership
Comfortable with reporting and data analysis
UK The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.