Dewislen

Bank Mediation Co-ordinator

Manylion swydd
Dyddiad hysbysebu: 02 Gorffennaf 2025
Oriau: Llawn Amser
Dyddiad cau: 01 Awst 2025
Lleoliad: Stockport, SK1 2NY
Cwmni: The Together Trust
Math o swydd: Parhaol
Cyfeirnod swydd: 1337184538

Gwneud cais am y swydd hon

Crynodeb

Package Description:

We have a rewarding opportunity for a Bank Mediation Co-ordinator to be part of our Special Educational Needs & Disability (SEND) Mediation and Disagreement Resolution Service (MDRS) based in central Stockport.

The MDRS are SEND specialists at providing a neutral and impartial SEND mediation service. They provide a high quality and professional service that is responsive, approachable and supportive.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Salary : An hourly rate of £12.67 is applied to this role which is the National Living Wage.

Hours : This is a casual role and therefore no guarantee of hours

Location : Hybrid working - a combination of working at the Newbridge Centre Office, Cromer Street, Stockport SK1 and home working.

Our Mediation and Disagreement Resolution service supports families or individuals in disagreement of a young person’s education and health care plan in bringing different parties together to work towards a positive outcome.

Together we help build meaningful relationships for the road ahead, with children and young people at the heart.

As a Bank Mediation Co-ordinator you will be the first point of contact for families and young people seeking support from the team. You will provide mediation advice in line with Special Education Needs & Disability legislation and take detailed case notes from families. You will arrange mediation meetings with families, Local Authority's, schools and other professionals.

About you…..

Our ideal candidate will be proficient in Microsoft Office and other IT systems including databases and spreadsheets.

Do you have experience of working with families requiring support for their children who have special educational needs along with excellent communication and interpersonal skills?

Are you an effective and supportive team member who works in an organised and methodical manner?

Do you have the ability to communicate with a wide range of audiences, including other employees within the Together Trust, parents, Local Authorities and other professionals?

We are looking for someone who can identify work priorities and manage their own workload to meet deadlines as well as the ability to show sensitivity in dealing with confidential issues.

Can you make a direct impact on the support you provide to our families/carers and colleagues and help make a difference?

Benefits include:

  • Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
  • Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
  • Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
  • Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
  • Eligibility to apply for Blue Light card
  • Proud to be a real living wage employer
  • Refer a friend scheme, be rewarded for recommending a friend to work with us
  • Comprehensive training and development opportunities, including apprenticeship qualifications
  • Long service awards including cash gifts and extra holiday.
  • Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
  • Access to our Employee Assistance Programme for you and adults at your home

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now. If you have any questions relating to the role, please get in touch at jobs@togethertrust.org.uk. We would love to hear from you!

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable. adjustments for disabled people. We positively encourage applications from those with lived experience.

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.



Gwneud cais am y swydd hon