Therapy Team Administrator
| Dyddiad hysbysebu: | 02 Gorffennaf 2025 |
|---|---|
| Cyflog: | £24,625.00 i £25,674.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24625.00 - £25674.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Gorffennaf 2025 |
| Lleoliad: | Welwyn, AL6 9SB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9812-25-0331 |
Crynodeb
To work within the Physiotherapy & Occupational Inpatient Therapy Team to provide administration support in accordance with the requirements of the service as guided by the Therapy Leads. To develop a thorough understanding of the service and processes used including referral and treatment pathways and links with other adult services. Deal with difficult telephone calls tactfully and sensitively, take messages and carry through any necessary actions. Use good customer care skills in your interactions with the public, colleagues and other health care professionals. Develop good working relationships with the inpatient team as well as staff in other departments and organisations as appropriate. Oversee the generic therapy e-mail account and respond or highlight e-mails to staff members accordingly Ensure accurate minute taking in attendance of patient planning/ family meetings and wider team meetings. Take responsibility in the weekly preparation of patient therapy timetables Participate in the local administration of patient record systems e.g. SystmOne. Take responsibility of photocopying, filing and general administration duties within the office area Monitor stock levels and order items for the department such as stationery, uniforms and therapy equipment Maintain standards of presentation and accuracy in line with the trust branding guidelines Manage and prioritise own workload To maintain confidentiality at all times Maintain own continuing professional development (CPD) by keeping abreast of new trends and developments, use of reflective practice and incorporating learning into working practice. Meet all mandatory training requirements Be competent in the use of Microsoft Office packages e.g. Access, Word, Excel, Outlook, Publisher and PowerPoint To be efficient and skilled in the use of spreadsheets, databases tables etc. Adopt professional behaviours at all times and encourage this in team members Ensure compliance with supervision and appraisals standards Respond to requests for information and actions in a timely manner Work as part of the team in developing processes and systems to better meet the needs of the service Communicate clinical and personal information confidentially and in an appropriate format. Follow Trust and departmental policies and guidelines Develop,maintain and monitor office systems and make/ suggest changes as appropriate Complete referrals to outside agencies including the Stroke Association and Carers in Herts Support the team in the completion of essential daily, weekly and monthly audits Complete data entry for service specific outcome measures To adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales. Ensure all confidential paperwork is filed or shredded promptly and securely Word versions of documents are available if needed to allow for any adaptations to be made i.e. font , colour, background, convert to read aloud.