CHLH/2507/03 Relief Leisure Supervisor
| Dyddiad hysbysebu: | 01 Gorffennaf 2025 |
|---|---|
| Cyflog: | £15.14 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 15 Gorffennaf 2025 |
| Lleoliad: | Dingwall, Highland |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | High Life Highland |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | CHLH/2507/03 |
Crynodeb
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance
2. Provide day to day supervision of the leisure staff
3. Undertake lifeguarding, coaching and teaching duties as required
4. Ensure performance and presentation standards are maintained at all times
5. Consult with customers and staff on the operation of the facility and ensure the Facilities Manager is informed of any issues or improvements that may contribute to the effectiveness or efficiency of the facility
6. Ensure the leisure team are deployed efficiently, and in accordance with policy and procedures ensuring staffing levels are appropriate
7. Plan the staff rota in line with the staffing schedule and arrange cover for absences as required
8. Perform supervisory duties relating to staff recruitment, induction, training and discipline
9. Monitor the cleanliness of facilities and equipment and carry out cleaning duties when required
10. Provide certified first aid skills in accordance with training and procedures
11. Deliver fitness inductions where required
12. Ensure that customer care standards are upheld, and that facilities and equipment are provided in accordance with the needs of different user groups and individuals
13. Undertake administrative and reception duties as required
14. Assist with the monitoring and collation of performance statistics and other returns as required
15. Ensure the booking system and membership scheme is administered and maintained to a satisfactory standard
16. Ensure customer information is up to date, available and delivered to company standards
17. Carry out health and safety checks in accordance with procedures and to ensure that significant risks and defects are reported immediately to the Leisure Manager
18. Carry out regular maintenance inspections and duties in relation to buildings, surrounding areas, equipment and plant room and maintain appropriate records
19. Assist in the organisation and promotion of activity programmes and provide coaching as required
20. Contribute to the on-going development and continued improvement of the facility and service
21. The implementation, monitoring and reviewing of safe systems of work and policies within the facility (NOP, EAP, COSHH, Risk Assessments etc); And to ensure that all personnel are conversant with, and adhere to instructions and written procedures at all times
22. Be a key holder and ensure the security procedures are complied with at all times. Be responsible for the opening and closing procedures and respond to out of hours calls if required
23. Carry out routine handling and ensure safe storage of all chemicals used at the facility
24. Check, monitor and record the level of stock of facility materials
25. Readiness to work flexible shifts and altered hours, including evenings and weekends to meet the demands of the Service
26. Responsible for resolving day to day problems in the absence of the Manager
27. Assist the Manager in preparing special projects as required
28. Be able to work to tight deadlines when required
29. Set up, monitor, review and plan training for all staff to include keeping accurate records
30. To supervise and monitor all staff within the building to ensure that they are complying with safe working practices
31. To assist with the management of other facilities including other facilities, pitches, pavilions and halls
32. Pursue continuous professional development and contribute to the continuous improvement of Dingwall Leisure Centre and High Life Highland as a whole
33. Attend and undertake any training online or in person
34. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks
35. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Dingwall Leisure Centre team
1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance
2. Provide day to day supervision of the leisure staff
3. Undertake lifeguarding, coaching and teaching duties as required
4. Ensure performance and presentation standards are maintained at all times
5. Consult with customers and staff on the operation of the facility and ensure the Facilities Manager is informed of any issues or improvements that may contribute to the effectiveness or efficiency of the facility
6. Ensure the leisure team are deployed efficiently, and in accordance with policy and procedures ensuring staffing levels are appropriate
7. Plan the staff rota in line with the staffing schedule and arrange cover for absences as required
8. Perform supervisory duties relating to staff recruitment, induction, training and discipline
9. Monitor the cleanliness of facilities and equipment and carry out cleaning duties when required
10. Provide certified first aid skills in accordance with training and procedures
11. Deliver fitness inductions where required
12. Ensure that customer care standards are upheld, and that facilities and equipment are provided in accordance with the needs of different user groups and individuals
13. Undertake administrative and reception duties as required
14. Assist with the monitoring and collation of performance statistics and other returns as required
15. Ensure the booking system and membership scheme is administered and maintained to a satisfactory standard
16. Ensure customer information is up to date, available and delivered to company standards
17. Carry out health and safety checks in accordance with procedures and to ensure that significant risks and defects are reported immediately to the Leisure Manager
18. Carry out regular maintenance inspections and duties in relation to buildings, surrounding areas, equipment and plant room and maintain appropriate records
19. Assist in the organisation and promotion of activity programmes and provide coaching as required
20. Contribute to the on-going development and continued improvement of the facility and service
21. The implementation, monitoring and reviewing of safe systems of work and policies within the facility (NOP, EAP, COSHH, Risk Assessments etc); And to ensure that all personnel are conversant with, and adhere to instructions and written procedures at all times
22. Be a key holder and ensure the security procedures are complied with at all times. Be responsible for the opening and closing procedures and respond to out of hours calls if required
23. Carry out routine handling and ensure safe storage of all chemicals used at the facility
24. Check, monitor and record the level of stock of facility materials
25. Readiness to work flexible shifts and altered hours, including evenings and weekends to meet the demands of the Service
26. Responsible for resolving day to day problems in the absence of the Manager
27. Assist the Manager in preparing special projects as required
28. Be able to work to tight deadlines when required
29. Set up, monitor, review and plan training for all staff to include keeping accurate records
30. To supervise and monitor all staff within the building to ensure that they are complying with safe working practices
31. To assist with the management of other facilities including other facilities, pitches, pavilions and halls
32. Pursue continuous professional development and contribute to the continuous improvement of Dingwall Leisure Centre and High Life Highland as a whole
33. Attend and undertake any training online or in person
34. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks
35. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Dingwall Leisure Centre team