Lead Workflow Administrator
| Dyddiad hysbysebu: | 01 Gorffennaf 2025 |
|---|---|
| Cyflog: | £14.75 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £14.75 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Gorffennaf 2025 |
| Lleoliad: | Haverhill, CB9 8HF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4199-25-0002 |
Crynodeb
Job Purpose: Responsible for the smooth and efficient running of the Workflow department. Provide support to your team members ensuring effective communication, task delegation and departmental coverage at all times. To ensure that all incoming and internal patient correspondence is stored on/in the patients medical record and relevant information is coded. To be able to locate documents as needed by the clinical and non-clinical staff To carry out administrative related tasks as delegated by the doctors and non- clinical staff Key Working Relationships The range of individuals and organisations the post holder has contact with, how regularly and for what purpose: Clinical Team - Daily, where relevant to documents scanning Prescriptions Team - Daily, where relevant to documents scanning Administration Team - Daily, where relevant to documents scanning Duties and Responsibilities Overseeing day-to-day workflow processes and ensuring consistent service delivery Supporting and guiding team members as needed Co-ordinating and covering team absences including managing the holiday rota Managing annual leave for the team Conducting appraisals and providing feedback and development support Liaising closely with the GP Workflow Lead to ensure the department remains up-to-date and aligned with clinical priorities Manitaining high standards of accuracy, timelimess and quality in all workflow tasks. Take action as directed by other team members Follow practice protocols to ensure consistent and high quality care is provided to our patients Carry out administrative tasks relating to patient documentation. Scanning duties Sort and date stamp all incoming patient-related mail. Use practice software 'Anima' to process incoming emails, checking and amending snomed codes as necessary. Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery procedures. Coding Identify relevant clinical information contained in patient correspondence Code or free text the clinical information on to the patient record Deal with queries relating to coding