Residential Services Manager
| Dyddiad hysbysebu: | 01 Gorffennaf 2025 |
|---|---|
| Cyflog: | £38,249 i £45,413 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Gorffennaf 2025 |
| Lleoliad: | St. Andrews, Fife |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | University of St Andrews |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | RS574RH |
Crynodeb
An exciting opportunity has arisen for a motivated, customer focussed and resourceful manager to lead one of the teams which manages the Universities Residences.
You will take responsibility for the day-to-day operational management of 3 Residences, both during semester and vacation operations, and including their financial and operational efficiency. Responsibilities include staff management with a team of three Deputy RSM’s, health and safety, compliance, property maintenance, developing services and customer interfaces, including working in partnership with other key service providers (Student Services, Catering Services) to deliver and develop the residential experience.
Excellent customer service, organisational, planning and people management skills are essential. Demonstrable administrative experience, the ability to communicate clearly and confidently both verbally and in writing with a wide variety of stakeholders, and the ability to work cross functionally with small and large teams are key aspects of this role.
You should preferably be qualified to HND, MA, BIFM or equivalent and have proven experience of facilities or property management in a large-scale establishment or relevant experience within the hospitality industry.
Employees of the University have access to a wide range of staff benefits including:
• Annual leave of 34 days, plus 5 public holidays
• Financial contribution to relocation where applicable
• Membership of the USS Pension Scheme with generous employer contributions
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters
Further information and informal enquiries may be directed to Sarah Pay, sjm17@st-andrews.ac.uk, Tel: 01334 463012.
Applications are particularly welcome from people from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.
Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ Disabled and Neurodiverse staff and supporting networks including the Staff BAME Network; Staff with Disabilities or Neurodiversity Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi/
This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.
Closing Date: 20 July 2025 Interview Date: 7 August 2025
We encourage applicants to apply online at www.vacancies.st-andrews.ac.uk/welcome.aspx, however if you are unable to do this, please call +44 (0)1334 461990 for an application pack.
Please quote ref: RS574RH
The University of St Andrews is a charity registered in Scotland (No SC013532).
You will take responsibility for the day-to-day operational management of 3 Residences, both during semester and vacation operations, and including their financial and operational efficiency. Responsibilities include staff management with a team of three Deputy RSM’s, health and safety, compliance, property maintenance, developing services and customer interfaces, including working in partnership with other key service providers (Student Services, Catering Services) to deliver and develop the residential experience.
Excellent customer service, organisational, planning and people management skills are essential. Demonstrable administrative experience, the ability to communicate clearly and confidently both verbally and in writing with a wide variety of stakeholders, and the ability to work cross functionally with small and large teams are key aspects of this role.
You should preferably be qualified to HND, MA, BIFM or equivalent and have proven experience of facilities or property management in a large-scale establishment or relevant experience within the hospitality industry.
Employees of the University have access to a wide range of staff benefits including:
• Annual leave of 34 days, plus 5 public holidays
• Financial contribution to relocation where applicable
• Membership of the USS Pension Scheme with generous employer contributions
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters
Further information and informal enquiries may be directed to Sarah Pay, sjm17@st-andrews.ac.uk, Tel: 01334 463012.
Applications are particularly welcome from people from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.
Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ Disabled and Neurodiverse staff and supporting networks including the Staff BAME Network; Staff with Disabilities or Neurodiversity Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi/
This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.
Closing Date: 20 July 2025 Interview Date: 7 August 2025
We encourage applicants to apply online at www.vacancies.st-andrews.ac.uk/welcome.aspx, however if you are unable to do this, please call +44 (0)1334 461990 for an application pack.
Please quote ref: RS574RH
The University of St Andrews is a charity registered in Scotland (No SC013532).