ActivityTeam Member - YHA York
| Dyddiad hysbysebu: | 01 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | 12.21 - 12.21 |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 29 Gorffennaf 2025 |
| Lleoliad: | Yorkshire, YO30 6LP |
| Cwmni: | Vacancy Filler |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | JUN20253731 |
Crynodeb
Activity Team MemberYHA YorkPermanent, flexible contractMinimum 15 hours per week£12.21 per hour (applies to all, including those under the age of 21)Are you looking for a fun and varied job in hospitality? YHA York is looking for a new member to join our enthusiastic and hard-working team!As a Team Member with Activities, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality, whether it is taking a school group on a city tour, ensuring our bedrooms are clean, welcoming guests on check in or rustling up a hearty breakfast you will be part of a dynamic and driven team, focused on ensuring YHA York has the best possible impact on all who come to our site.Situated on the leafy bank of the River Ouse, YHA York is a stone's throw away from York's quirky and historic city centre to one side and the gorgeous North Yorkshire countryside on the other. York is the perfect place for history, art and nature lovers alike.YHA York really does a bit of everything! We welcome families, individual travellers and tonnes of groups of all ages, as well as running our local cafe and hosting events. We are proud of our team's creativity and hard work. Whether you are making beds, preparing meals, checking guest in or serving on our café, you will directly impact all of the people who walk through our doors.We are incredibly lucky to see the impact that YHA can have on young lives, and our Activities Team get to work directly with the young people who are most effected by all that YHA stands for. We welcome a range of groups, leading tours around the city and attractions, teaching children how to bake like a Viking, create Roman mosaics and decipher Norse runes, and many more!Why work for YHA?Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:10 nights free hostel stays per year for you and up to 3 friends or familyAccess to YHA’s staff discount and cash back portalFree YHA Membership each yearAccess to support via our Employee Assistance ProgramThere are many more benefits to working for YHA so please visit our YHA Jobs website for more information. What will you be doing as an Activity Team Member?Our activity team members cover a wide range of customer-facing duties throughout the hostel, delivering an excellent service to all guests and visitors.We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:Ensuring safety and adherence to YHA standards and regulations, all while delivering engaging and enjoyable experiences.Tailoring activities to meet the unique needs of our guests, actively seeking feedback to enhance service and retention.Collaborating with group leaders to facilitate their roles and provide outstanding activity experiences.Maintaining and ensuring the functionality of equipment, promptly reporting any issues to the hostel's management team.What Skills and Experience do you need to be an Activity Team Member?The role concentrates mostly on the activities at the hostel, but there may be the requirement to assist in other hostel departments. Our Activity Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.To provide this service we are looking for the following qualities in our Activity Team Members:A passion for outdoor activities and energy for the outdoorsExperience of working face to face with customersExperience of working in a team - can help others to achieve a common goalExperience in working with young people, whether through volunteering or paid roles (desirable)Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlinesAbility to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting dutiesBasic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, ExcelKnowledge and understanding of the core purpose of YHA - what YHA does and how we do itFor more information about the role and the skills and experience required, please refer to the job description.At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.Who are YHA?YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.How do you apply?Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.YHA Job Title: Activity Team MemberKeywords: Hospitality Assistant, Team Member, Activity Instructor, Teaching assistant, forest school assistant