Primary Care Operations Manager
| Dyddiad hysbysebu: | 30 Mehefin 2025 |
|---|---|
| Cyflog: | £37,338.00 i £44,962.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £37338.00 - £44962.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Gorffennaf 2025 |
| Lleoliad: | Portland, DT5 1DL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9277-25-0804 |
Crynodeb
Support the Head of Healthcare and the wider team with all operational tasks to ensure delivery of service. Ensure effective management of direct reports, including sickness management, performance management, annual leave request and supervision including PDRs in line with organisational policies. Be responsible for evaluating, organising, and overseeing the staff induction process in conjunction with line managers. Provide leadership and guidance to staff, ensuring that policies are adhered to. Work in conjunction with the Head of Healthcare implementing systems to ensure compliance with CQC regulations and standards. Be responsible for reporting and acting on any KPIs that require attention. Manage own workload ensuring deadlines are met even at short notice and prioritising workload. Work closely with the performance and data team highlighting any areas for improvement. Leading management of the clinical system, always ensuring IT security and IG compliance and responding to local IT issues. To manage all aspects of issuing smartcards. Ensure all members of the team have appropriate access rights to all IT systems. Deputise in the absence of the Head of Healthcare for any operational management. Attend/arrange meetings with our stakeholders and have a good understanding operationally. Guide the team to reach QOF targets. Brief clinicians on performance levels, advising actions to ensure high achievement across all QOF areas. Manage and oversee/authorise the payroll system (Healthroster) Substantive/Bank and Agency staff. Use initiative and work unsupervised and implementing systems to improve effective ways of working for the service. Manage the Data Quality within the clinical system. Monitor and ensure that all staff undertake mandatory training as designated in the online training platform. Have responsibility to ensure the sites remains within budget by ensuring agency and bank shift are only utilised if clinically indicated. Provide oversight of external contracts for clinical service provision at HMP Guys Marsh Maintain and support the healthcare risk register in consultation with the Head of Healthcare. Ensure the clinical team are documenting and utilising supervision, and time is allocated to provide this task. Monitor professional registration of employees to ensure safe governance of practice. Ensure that systems are in place, and complied with, relating to all clinical incidents, promoting a lesson learned culture. To include, but not exclusive of medicines and other clinical risks/errors, SI reporting procedures, Datix reporting procedures, and patient complaints Provide specialist primary care knowledge and the requirements of delivery. Maintain a good understanding of all contracts and service specifications. Have an oversight of complaints, concerns, and incidents with the Head of Healthcare and as necessary, addressing any issues that arise from the investigation as appropriate. Embrace a mindset of continuous improvement in all services. Support organisational change to services. Develop and maintain own networks, within and across the organisation, to share learning and ideas. Support the Head of Healthcare with all aspects of Health & Safety. IMPORTANT INFORMATION, PLEASE READ: All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team. You will need to provide: Proof of right to work documentation Proof of ID, needs to include 1 photographic ID Proof of address documentation Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. Address History: 5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited. In order to assist you in obtaining a Police Certificate, guidance can be soughtfrom:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).