HEO Technical Team Leader

Posting date:	30 June 2025
Salary:	£37,497 per year
Additional salary information:	National: £37,497 - £38<373
Hours:	Full time
Closing date:	13 July 2025
Location:	Leeds
Company:	Government Recruitment Service
Job type:	Permanent
Job reference:	408557/1

Summary

DWP is responsible for some of the most important and interesting policies which impact the day to day lives of many people. This role in Decision Making and Appeals (DMA) provides an exciting opportunity to support the delivery of these critical policy areas by ensuring the legislation aligns with the respective policy intent.

DMA Leeds is a motivated, friendly and supportive team and we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve and ensures people can develop a wide range of key skills and behaviours.

DMA Leeds is a team of experts that provides specialised services to help manage DWP’s legal risks, ensuring that Social Security Benefits and Child Maintenance are administered in compliance with the legislation, whilst effectively reflecting their intended policies. It sits within DWP Services and Fraud Group, managing all DWP appeals to Upper Tribunal and the higher courts and publishes legal guidance for Decision Makers in the Advice for Decision Making (ADM), Child Maintenance Decision Makers Guide (CMDMG) and the Decision Makers Guide (DMG). We also operate a complex case guidance service for Decision Makers.

The team works closely with Policy Group, lawyers, operational delivery staff and the tribunal services to help achieve accuracy, fairness and consistency in decision making.

Supporting welfare delivery is another significant area of the unit's work. In advance of drafting legal guidance, this involves scrutinising ministerial submissions, instructions to lawyers and draft regulations to ensure that they are accurate, correctly reflect case law and reflect policy intent.

The Technical Team Leader is responsible for managing a team of up to 12 Executive Officers (EOs), supporting them to develop their technical skills and maintain crucial stakeholder relationships. The role involves close working with DMA Authors, Policy, Legal and Operational colleagues.

Tasks include:

• Providing effective leadership and support to EO team members, taking responsibility for continually improving individual and team performance.
• Ensuring all team members are fully engaged with the Team Performance Management processes and regular 1:1s used in support of this.
• Supporting the delivery of the team’s work to the highest quality and within established timescales, managing workload and output of the team’s technical work.
• Working closely with DMA Author counterparts to manage work and develop the technical team’s knowledge and skills.
• Working with a range of stakeholders, including policy and legal colleagues to identify and deliver improvements to DWP’s Decision Making and Appeals work.
• Mentoring/coaching all team members, but particularly new EO recruits, with the ability to provide constructive feedback and develop capability.

To understand more about DWP and Policy Group and full information on applying for this vacancy, you must read the attached Candidate Pack.

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.