Facilities Assistant
| Dyddiad hysbysebu: | 30 Mehefin 2025 |
|---|---|
| Cyflog: | £12.25 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 13 Gorffennaf 2025 |
| Lleoliad: | Borrowdale, Bowe Barn, Keswick, CA12 5UP |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | National Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | IRC165035 |
Crynodeb
This role is all about using your practical skills and attention to detail to look after a place that people love. We're looking for a Facilities Assistant based in Borrowdale to help keep our sites in good condition and running smoothly for all the people who visit.
Hours: 22.5 hours a week. This role works on a rota basis with another Facilities Assistant. The rota is produced three weeks in advance. Weekend working required.
Duration: Fixed Term Contract until 27 February 2026
Salary: £12.25 an hour
Interview date: Thursday 24th July
You will need a full driving license for this role as it covers several locations up to 6 miles apart.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
In the North and West Lakes Portfolio we get to look after some of the most stunning bits of the Lake District; from our Georgian townhouse in Cockermouth, birthplace of William Wordsworth, to our six valleys: Borrowdale, Buttermere, Ennerdale, Wasdale, Eskdale and Dudden. It’s a big patch, but it’s a very special place to work.
The Facilities team are based in Borrowdale but will sometimes work further afield, and we play a very important part in the smooth operation of this large National Trust portfolio. The team is hard working, dedicated and enjoy delivering high quality service to our customers. You'll work closely with our Facilities Coordinator and will report to the Facilities & Support Services Manager
What you'll be doing
You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces, providing an efficient and flexible facilities service across our portfolio, delivering general maintenance of our public and office facilities. Responsibilities will include cleaning our public toilets in Borrowdale and duties such as general cleaning and litter-picking, both inside and outdoors. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you're:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills
comfortable working in flexible and adaptable way.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
Hours: 22.5 hours a week. This role works on a rota basis with another Facilities Assistant. The rota is produced three weeks in advance. Weekend working required.
Duration: Fixed Term Contract until 27 February 2026
Salary: £12.25 an hour
Interview date: Thursday 24th July
You will need a full driving license for this role as it covers several locations up to 6 miles apart.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
In the North and West Lakes Portfolio we get to look after some of the most stunning bits of the Lake District; from our Georgian townhouse in Cockermouth, birthplace of William Wordsworth, to our six valleys: Borrowdale, Buttermere, Ennerdale, Wasdale, Eskdale and Dudden. It’s a big patch, but it’s a very special place to work.
The Facilities team are based in Borrowdale but will sometimes work further afield, and we play a very important part in the smooth operation of this large National Trust portfolio. The team is hard working, dedicated and enjoy delivering high quality service to our customers. You'll work closely with our Facilities Coordinator and will report to the Facilities & Support Services Manager
What you'll be doing
You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces, providing an efficient and flexible facilities service across our portfolio, delivering general maintenance of our public and office facilities. Responsibilities will include cleaning our public toilets in Borrowdale and duties such as general cleaning and litter-picking, both inside and outdoors. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you're:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills
comfortable working in flexible and adaptable way.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places