7327 - Legal Officer First-tier Tribunal (Residential Property) Manchester
| Dyddiad hysbysebu: | 30 Mehefin 2025 |
|---|---|
| Cyflog: | £34,140 i £37,105 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Gorffennaf 2025 |
| Lleoliad: | M1 4AH |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7327 |
Crynodeb
Proud to serve. Proud to keep justice going.
Our Legal Officers play a critical role in helping deliver justice. If you’re intent on serving the public by delivering excellent service, and are enthusiastic about working with the judiciary, then this role gives you the opportunity to play a pivotal role within HM Courts & Tribunals Service (HMCTS).
About us
As part of HM Courts and Tribunals Service (HMCTS)’ the Tribunals directorate is responsible for the effective administration of Tribunals in England and Wales and non-devolved Tribunals in Scotland and Northern Ireland. We work with an independent judiciary across a wide range of jurisdictions to provide a fair, efficient and effective justice system.
HMCTS is undertaking an ambitious reform programme. The programme will enhance the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all.
The programme includes creating high quality services, modernising the court estate, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.
Your role
Working within a Courts & Tribunals Service Centre (CTSC) or Regional Hearing Centre (RHC), you will support the effective administration of Tribunals business by undertaking a range of complex case work and assessment activity in order to determine how best to advance caseloads and remove any barriers to effective and timely case progression.
Working as part of a team as well as independently, under the supervision of a Senior Legal Officer and leadership judiciary, the Legal Officer will make case management decisions as part of their delegated judicial powers. A Legal Officer will liaise with key stakeholders and HMCTS colleagues to ensure the effective administration of justice.
The key purpose of the role
Job Description
Working closely with judiciary, legal professionals and tribunal administration teams, the Legal Officer will undertake initial assessments on a range of incoming tribunals work, including case files, applications, and correspondence in order to establish the level of authority and expertise needed to address the case and determine the most effective route for case progression. Working to delegated judicial functions, the Legal Officer will provide ongoing and proactive management of caseloads, identifying any barriers or risks to effective case progression and developing interventions or actions to resolve these, liaising with a range of stakeholders and the public.
The Legal Officer will be expected to evidence a strong understanding of functioning across tribunals and may be required to provide cross jurisdictional expertise.
Development
HMCTS are committed to learning and development and aim to grow talent from within where possible. To this end, a key benefit for our Legal Officers/Tribunal Caseworkers is the opportunity to apply for entry to the HMCTS legal apprenticeship scheme which runs an internal intake annually. This apprenticeship scheme supports training of staff in this role to become fully qualified solicitors and career progression into the role of legal adviser in the magistrates court or legal team manager within tribunals. The legal apprenticeship is completed over a 3 – 6 year period depending on your previous qualifications and entry point to the scheme.
Customer service and standard
· Promotes user focussed activity and standards - has strong written and interpersonal skills utilising principles of Human Voice of Justice.
· Contributes to SOC (Standard Operating Controls), SAF (Service Assurance Framework)
- leads on maintaining standards of service and identifies areas for improvement
- takes forward solutions using ‘continuous improvement’ techniques.
· Management of complaints and services failures.
The key objectives of the role include:
Initial Case Assessment
The Legal Officer will be required to undertake initial assessment on incoming tribunals documentation and liaise with various stakeholders, including service users, to ensure effective case progression. This will include:
• Identifying that claims / appeals have been lodged within the relevant timelines.
• Ensuring that claims / appeals are being addressed by the correct tribunal and at the correct tribunal tier.
• Ensuring any relevant fees have been paid by claimants / appellants.
• Ensuring claims / appeals are made on the correct. documentation and that all of the information necessary to progress the case is present.
• Ensuring claims and appeals are allocated to the correct appeal type and where appropriate listing track.
• Triaging of referrals to appropriate authority.
• Providing instructions to administrative staff.
Our Legal Officers play a critical role in helping deliver justice. If you’re intent on serving the public by delivering excellent service, and are enthusiastic about working with the judiciary, then this role gives you the opportunity to play a pivotal role within HM Courts & Tribunals Service (HMCTS).
About us
As part of HM Courts and Tribunals Service (HMCTS)’ the Tribunals directorate is responsible for the effective administration of Tribunals in England and Wales and non-devolved Tribunals in Scotland and Northern Ireland. We work with an independent judiciary across a wide range of jurisdictions to provide a fair, efficient and effective justice system.
HMCTS is undertaking an ambitious reform programme. The programme will enhance the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all.
The programme includes creating high quality services, modernising the court estate, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.
Your role
Working within a Courts & Tribunals Service Centre (CTSC) or Regional Hearing Centre (RHC), you will support the effective administration of Tribunals business by undertaking a range of complex case work and assessment activity in order to determine how best to advance caseloads and remove any barriers to effective and timely case progression.
Working as part of a team as well as independently, under the supervision of a Senior Legal Officer and leadership judiciary, the Legal Officer will make case management decisions as part of their delegated judicial powers. A Legal Officer will liaise with key stakeholders and HMCTS colleagues to ensure the effective administration of justice.
The key purpose of the role
Job Description
Working closely with judiciary, legal professionals and tribunal administration teams, the Legal Officer will undertake initial assessments on a range of incoming tribunals work, including case files, applications, and correspondence in order to establish the level of authority and expertise needed to address the case and determine the most effective route for case progression. Working to delegated judicial functions, the Legal Officer will provide ongoing and proactive management of caseloads, identifying any barriers or risks to effective case progression and developing interventions or actions to resolve these, liaising with a range of stakeholders and the public.
The Legal Officer will be expected to evidence a strong understanding of functioning across tribunals and may be required to provide cross jurisdictional expertise.
Development
HMCTS are committed to learning and development and aim to grow talent from within where possible. To this end, a key benefit for our Legal Officers/Tribunal Caseworkers is the opportunity to apply for entry to the HMCTS legal apprenticeship scheme which runs an internal intake annually. This apprenticeship scheme supports training of staff in this role to become fully qualified solicitors and career progression into the role of legal adviser in the magistrates court or legal team manager within tribunals. The legal apprenticeship is completed over a 3 – 6 year period depending on your previous qualifications and entry point to the scheme.
Customer service and standard
· Promotes user focussed activity and standards - has strong written and interpersonal skills utilising principles of Human Voice of Justice.
· Contributes to SOC (Standard Operating Controls), SAF (Service Assurance Framework)
- leads on maintaining standards of service and identifies areas for improvement
- takes forward solutions using ‘continuous improvement’ techniques.
· Management of complaints and services failures.
The key objectives of the role include:
Initial Case Assessment
The Legal Officer will be required to undertake initial assessment on incoming tribunals documentation and liaise with various stakeholders, including service users, to ensure effective case progression. This will include:
• Identifying that claims / appeals have been lodged within the relevant timelines.
• Ensuring that claims / appeals are being addressed by the correct tribunal and at the correct tribunal tier.
• Ensuring any relevant fees have been paid by claimants / appellants.
• Ensuring claims / appeals are made on the correct. documentation and that all of the information necessary to progress the case is present.
• Ensuring claims and appeals are allocated to the correct appeal type and where appropriate listing track.
• Triaging of referrals to appropriate authority.
• Providing instructions to administrative staff.