Head of Service
| Dyddiad hysbysebu: | 27 Mehefin 2025 |
|---|---|
| Cyflog: | £454.59 bob dydd |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Gorffennaf 2025 |
| Lleoliad: | Slough, Berkshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ben Recruitment Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | BRRQ1553172062025 |
Crynodeb
Head of Service
Description
We are seeking a highly skilled and motivated individual to join our team as the Head of Service. In this pivotal role, you will be responsible for leading and managing our service operations, ensuring that we deliver exceptional experiences to our clients and stakeholders. As the Head of Service, you will oversee the development and implementation of service strategies, policies, and standards to enhance service delivery and operational efficiency. You will play a crucial role in building a culture of excellence within the organization, ensuring that our teams are empowered and equipped to meet and exceed client expectations. Your strategic vision will drive continuous improvement initiatives, leveraging data and feedback to refine our services. You will also serve as a key liaison between various departments, fostering collaboration and alignment towards common goals. We are looking for a leader who is passionate about service excellence, possesses strong analytical skills, and demonstrates the ability to inspire and motivate teams. If you are ready to take on this exciting challenge and make a significant impact within our organization, we encourage you to apply for the Head of Service position.
Responsibilities
Lead and manage all service operations, ensuring exceptional service delivery.
Develop, implement, and refine service strategies aligned with organizational goals.
Monitor service performance metrics and continuously seek improvement opportunities.
Foster a culture of excellence and accountability within service teams.
Collaborate with cross-functional departments to enhance service offerings.
Conduct regular reviews of service processes to identify areas for improvement.
Act as the primary point of contact for client and stakeholder inquiries related to service.
Prepare and present reports on service performance to senior management.
Requirements
Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
Minimum of 7 years of experience in a service management or leadership role.
Proven track record of successfully managing service delivery in a dynamic environment.
Strong analytical and problem-solving skills with a focus on continuous improvement.
Excellent communication and interpersonal skills, with the ability to engage and inspire teams.
Demonstrated ability to develop and implement effective service strategies.
Experience in project management and familiarity with relevant tools and methodologies.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Day: £454.59
Location: Sutton, London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK
Description
We are seeking a highly skilled and motivated individual to join our team as the Head of Service. In this pivotal role, you will be responsible for leading and managing our service operations, ensuring that we deliver exceptional experiences to our clients and stakeholders. As the Head of Service, you will oversee the development and implementation of service strategies, policies, and standards to enhance service delivery and operational efficiency. You will play a crucial role in building a culture of excellence within the organization, ensuring that our teams are empowered and equipped to meet and exceed client expectations. Your strategic vision will drive continuous improvement initiatives, leveraging data and feedback to refine our services. You will also serve as a key liaison between various departments, fostering collaboration and alignment towards common goals. We are looking for a leader who is passionate about service excellence, possesses strong analytical skills, and demonstrates the ability to inspire and motivate teams. If you are ready to take on this exciting challenge and make a significant impact within our organization, we encourage you to apply for the Head of Service position.
Responsibilities
Lead and manage all service operations, ensuring exceptional service delivery.
Develop, implement, and refine service strategies aligned with organizational goals.
Monitor service performance metrics and continuously seek improvement opportunities.
Foster a culture of excellence and accountability within service teams.
Collaborate with cross-functional departments to enhance service offerings.
Conduct regular reviews of service processes to identify areas for improvement.
Act as the primary point of contact for client and stakeholder inquiries related to service.
Prepare and present reports on service performance to senior management.
Requirements
Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
Minimum of 7 years of experience in a service management or leadership role.
Proven track record of successfully managing service delivery in a dynamic environment.
Strong analytical and problem-solving skills with a focus on continuous improvement.
Excellent communication and interpersonal skills, with the ability to engage and inspire teams.
Demonstrated ability to develop and implement effective service strategies.
Experience in project management and familiarity with relevant tools and methodologies.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Day: £454.59
Location: Sutton, London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK