Customer Lead Advisory Worker

Dyddiad hysbysebu:	27 Mehefin 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Competitive
Oriau:	Llawn Amser
Dyddiad cau:	27 Gorffennaf 2025
Lleoliad:	Stockport, SK1 3TA
Cwmni:	inploi
Math o swydd:	Parhaol
Cyfeirnod swydd:	75712082

Crynodeb

Customer Lead Advisory Worker
Scale 5 (£28,624 - £31,067 pro rata, inclusive of 2 increments for evening and weekend working)
35 Hours. The rota is currently under review, however there will be a mix of early shifts, mid-shifts and late shifts between the hours of 7am 10pm
Permanent
Central House

Application Deadline: 9th July 2025 11:59pm
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting Date: 10th July 2025
Interview Date: 14th and 16th July 2025
Interview Type: Face to face

While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Your Role

It is an exciting time to join the REaCH service, we are passionate about delivering high quality and person-centred care and support to adults aged 18 and over living in Stockport. The ‘Lead’ team are very much at the heart of the service and are responsible for completing initial assessments and developing support plans and risk assessments, which are reviewed weekly or as needs change. The team are also responsible for arranging minor equipment, aids and adaptations and work closely with therapists in the development of moving and handling plans and risk assessments. The Lead team ensure that a reablement ethos is instilled from the outset of a person starting to receive our support, to maximise their independence and support them to regain or relearn skills and confidence linked to activities of daily living. Out ultimate aim is to wherever possible support the person to become independent so that they do not require long term support, but where the need for this is identified, the Leads will refer the person on for a Care Act assessment.

About You

We are looking for people who have a background of working in health and social care sector, preferably with experience of completing assessments and support plans. You will need to be able to demonstrate excellent communication skills, whether that be face to face, on the phone or by e-mail. You will be confident in the use of IT systems and have the ability to problem solve and work as a team. You will be flexible in your approach and be able to work shifts across a 7-day working week, including on bank holidays.

About Us

REaCH is a frontline care service consisting of three main areas; Reablement, Night Support and our End-of-Life Service, this support is delivered by our teams of Home Support Workers working across the borough. If you are looking for a role that offers job satisfaction and the opportunity to work frontline in the care sector, in an assessment role, this could be the job for you! You will work in a supportive and friendly team and will learn many new skills, gaining valuable experience to support you in your career. We offer a comprehensive induction and training package and all the support you need to progress in the role.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about the role please contact Sarah Statham or Yvonne Woodward Watson by e-mail: sarah.statham@stockport.gov.uk yvonne.woodward@stockport.gov.uk for an informal discussion about the role.

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

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