Senior Performance Officer
| Posting date: | 27 June 2025 |
|---|---|
| Salary: | £17.0 to £20.0 per hour |
| Additional salary information: | £20.00 per hour |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | Birmingham, West Midlands, B2 4BP |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4657153_1751022177 |
Summary
Location:Birmingham
Contract Type: Interim (6 months)
Hays is currently recruiting for an experienced Senior Performance Officer to join the Highways Maintenance Team at a local council. This interim role has been created due to team growth and will initially be offered on a 6-month contract.
As a Senior Performance Officer, you will play a key role in supporting the management of the Highway Maintenance and Management Services. Your work will directly influence contract compliance, performance monitoring, and service delivery improvements.
Key Responsibilities:
- Provide performance and management information to support the delivery of highway maintenance services.
- Analyse service provider performance to inform management decisions and contract mechanisms.
- Support day-to-day contract management through performance analysis related to provider payments.
- Monitor and report on contract compliance, performance data, and audit findings.
- Collaborate with internal teams to address service provider underperformance or non-compliance.
- Ensure IT, data, and administrative systems are in place and maintained to support contract management.
What We're Looking For:
- Proven experience in performance analysis or contract management, ideally within highways or public infrastructure.
- Strong analytical and reporting skills with attention to detail.
- Ability to interpret complex data and present actionable insights.
- Experience working with service providers and managing performance-related issues.
- Excellent communication and stakeholder engagement skills.
If you want to make an impact on the local community, please send your updated CV!
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk