Executive Assistant and Care Co ordinator Support

Dyddiad hysbysebu:	26 Mehefin 2025
Cyflog:	£30,249.46 bob blwyddyn
Oriau:	Llawn Amser
Dyddiad cau:	04 Gorffennaf 2025
Lleoliad:	Cheadle Hulme, Cheadle
Gweithio o bell:	Hybrid - gweithio o bell hyd at 4 ddiwrnod yr wythnos
Cwmni:	Bramhall and Cheadle Hulme PCN Ltd
Math o swydd:	Dros dro
Cyfeirnod swydd:

Crynodeb

Purpose of the role:
To support all key activity across the PCN; supporting the PCN Leadership team by coordinating activity and providing an efficient, well organised administrative service to ensure effective timely delivery of the PCN objectives and to support the Care Co ordination operation across all services both strategically and operationally.

This role will provide support directly to the Chief Operating Officer, Operations Manager and Clinical Director across a range of Projects, HR, Events and administrative tasks whilst also providing care co ordination support in areas of the Primary Care contracts

This role will have responsibility for meeting organisation; inviting relevant attendees, working with the COO, OM and CD to set the Agendas, and manage the minuting of the meetings and the follow up of any actions arising.

The post holder must be able to facilitate high quality projects, services and provide financial and administrative support to the Leadership team. They must be comfortable working with and assimilating complexity in a highly confidential environment.

This role requires utmost integrity and will be part of wider discussions and decision making with the OM in relation to service delivery and resource planning. This role will also be involved with the implementation, progress management and review of PCN Projects, events and any contractual compliance.

The role will support the delivery of key national contracts in Primary Care through operational Care Co ordination of specific services to support the existing Care Co ordination team and will provide the monitoring and audit of relative data; with a focus on long term condition, chronic disease management and other areas as needed around the Network DES, QOF and Locally Commissioned Enhanced Services.


Key activities and responsibilities:
1. Organisation of PCN Board and committee meetings for internal and external
attendees; scheduling meetings, inviting relevant parties, arranging refreshments, invoicing , attending the meetings to minute virtually or face to face as required.
2. Manage venue bookings for events and associated other services required
3. Be on hand at events to set up the event and also assist with I.T troubleshooting#
4. Minute all meetings as requested to attend by PCN leadership team or Board
5. Communicate all meeting/committee actions and decisions to those required to
implement them and arrange for feedback on completion and taking a lead to
ensuring decisions and recommendations following committees /meetings are
properly recorded and followed through in a timely manner.
6. Support the COO and CD with diary management for internal and stakeholder
meetings.
7. To create, manage and maintain a programme tracker of all ongoing PCN
Projects; regularly liaising with COO and CD to maintain momentum and
progress projects
8. Assist the COO in the maintenance of reports, risk registers and project plans, to be made available to key stakeholders, including boards and committees
9. Work with the COO to complete national toolkit submissions such as Estates
toolkits, Data Protection toolkits
10. Support the COO in the maintenance and development of effective corporate governance arrangements and the PCN compliance functions
11. Work with the OM to support the review of the PCN’s policies and procedures to ensure these remain fit for purpose and account for current guidance and legislative requirements.
12. HR administration – supporting the OM and COO in all areas of HR including recruitment, policy implementation, absence management, updating and maintaining relative HR software systems and reporting, HR processes including pre-employment checks, new starter documentation, and induction programmes, support in HR meetings, investigations and disciplinaries as notetaker.
13. Responsibility for ordering of any consumables or goods required in the PCN office or wider.
14. Work with OM to manage a central electronic documentation storage system on MS Teams requiring the saving/scanning and filing of all documents
15. Operationally Supporting (as assigned by OM,) across all Care Co ordination teams to ensure the timely completion of reviews, assessments, and patient support; booking appointments, reviewing clinics, speaking to and supporting patients, carrying out reviews, signposting to external services etc.
16. Supporting the OM with any vaccine related delivery in the PCN
17. Delivering Care Co ordination support around Long term condition management as part of the DES and QOF; specific focuses on Hypertension, CVD, Cancer and associated compliance requirements.
18. Identifying areas for process improvement in Care Co ordination ways of working or reporting; liaising with OM to improve efficiencies with Care Co remits and produce relevant SOPS.
19. Working with PCN Leadership team to monitor compliance to contractual obligations and tracking progress of attainment in areas such as PCN streams of the LCS framework, the Network DES including IIF, Capacity and Access etc.
20. Maintaining tracker systems and proactively working with practices for regular progess updates.
21. Assist OM in response to any PCN related complaints
22. Maintain logs from any PCN Services of any arising significant or learning events – ensuring they are fully tracked and actions concluded
23. General administrative duties
24. It should be noted that whilst this job description lists the main areas of
responsibility, there may be additional tasks appropriately assigned by either the
COO or CD to this role.
25. It is necessary to be a car driver and have access to a car to enable travel between
practices and event venues.