Lettings Consultant
| Dyddiad hysbysebu: | 26 Mehefin 2025 |
|---|---|
| Cyflog: | £34,285 i £41,503 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Gorffennaf 2025 |
| Lleoliad: | Ealing, West London |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | A2Dominion |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Lettings Consultant |
Crynodeb
Job title: Lettings Consultant
Location: Ealing base (W5 5TL) covering Bromley patch
Salary: £34,285 - £41,503
Permanent: Full Time, 35 hours per week across Mon-Fri
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Our 70,000+ customers come from a diverse range of backgrounds with varying levels of income. We’re here to provide them all with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit is reinvested into our charitable social purpose – delivering more homes and better services for customers.
Key Responsibilities
* Complete and assist colleagues with all admin relating to the relet process.
* Allocate and offer homes in accordance with policies, procedures, and nomination agreements.
* Assess potential tenants in terms of suitability and affordability.
* Reject potential tenants where a clear risk is identified (in terms of suitability and affordability).
* Organise viewings for all prospective tenants.
* Organise and attend viewings for all prospective tenants.
* Prepare all paperwork and conduct the tenancy sign-up meeting in accordance with policies and procedures (virtually or in person).
* Maintain accurate records and database information for all aspects of the void process.
* Establish and develop effective working relationships with both internal and external stakeholders of A2Dominion.
* Assist other Lettings Teams, to cover re-let patches whilst other Lettings Consultants are on leave and other roles as required.
* Responsible for resolving customer queries promptly, including liaison with the A2Dominion Operational Teams, residents, Local Authorities, and void contractors as required.
More about you:
* Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
* Experience of working in a customer focused environment
* Experience working with allocations and lettings service.
* Knowledge of Government legislation of homelessness and lettings.
* Knowledge of Choice Based Lettings
* Knowledge of the technical aspects of void maintenance.
* Experience of working to deadlines
* Responsive to change.
* Full UK driving licence including the use of own motor vehicle.
Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include:
* 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
* Up to 8% contributory pension
* Flexible working
* Investment in your learning and development.
If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: recruitment@a2dominion.co.uk
A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”
Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.
Location: Ealing base (W5 5TL) covering Bromley patch
Salary: £34,285 - £41,503
Permanent: Full Time, 35 hours per week across Mon-Fri
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Our 70,000+ customers come from a diverse range of backgrounds with varying levels of income. We’re here to provide them all with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit is reinvested into our charitable social purpose – delivering more homes and better services for customers.
Key Responsibilities
* Complete and assist colleagues with all admin relating to the relet process.
* Allocate and offer homes in accordance with policies, procedures, and nomination agreements.
* Assess potential tenants in terms of suitability and affordability.
* Reject potential tenants where a clear risk is identified (in terms of suitability and affordability).
* Organise viewings for all prospective tenants.
* Organise and attend viewings for all prospective tenants.
* Prepare all paperwork and conduct the tenancy sign-up meeting in accordance with policies and procedures (virtually or in person).
* Maintain accurate records and database information for all aspects of the void process.
* Establish and develop effective working relationships with both internal and external stakeholders of A2Dominion.
* Assist other Lettings Teams, to cover re-let patches whilst other Lettings Consultants are on leave and other roles as required.
* Responsible for resolving customer queries promptly, including liaison with the A2Dominion Operational Teams, residents, Local Authorities, and void contractors as required.
More about you:
* Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
* Experience of working in a customer focused environment
* Experience working with allocations and lettings service.
* Knowledge of Government legislation of homelessness and lettings.
* Knowledge of Choice Based Lettings
* Knowledge of the technical aspects of void maintenance.
* Experience of working to deadlines
* Responsive to change.
* Full UK driving licence including the use of own motor vehicle.
Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include:
* 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
* Up to 8% contributory pension
* Flexible working
* Investment in your learning and development.
If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: recruitment@a2dominion.co.uk
A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”
Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.