ICT Systems Support Analyst
| Dyddiad hysbysebu: | 25 Mehefin 2025 |
|---|---|
| Cyflog: | £30,420.00 i £37,030.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £30420.00 - £37030.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Gorffennaf 2025 |
| Lleoliad: | Cwmbran, NP44 3HR |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | H9040-25-0946 |
Crynodeb
Create, Maintain, update and publish ICT platform documentation. Provide advice and support to all members of ICT services and Systems Support team. Create, maintain equipment inventory and ensure that necessary spares are catered for. Create, maintain update and publish operational procedures for ICT Technical Service Support staff that relate to system support. Create, maintain, update, publish and test backup and recovery documentation, procedures. Achieve and maintain compliance with organisational level service agreements. Manages the operational Systems Environments affecting the whole health board. Contributes towards ICT Strategy. Works as part of problem management team to determine root cause analysis. Work with external suppliers to escalate Major Digital Incidents. Works with external Suppliers and contributes towards contracts negotiation and requirements.