Business Administrator
| Dyddiad hysbysebu: | 25 Mehefin 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 25 Gorffennaf 2025 |
| Lleoliad: | DN45HX |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Fig Tree Blossom Ltd t/as Newbirth Care |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Add1 |
Crynodeb
Newbirth Care is a dynamic and growing provider of domiciliary care services and staffing recruitment solutions within the health and social care sector. We are committed to delivering high-quality care to individuals in their homes and supplying skilled professionals to care providers across the region. As we continue to expand, we are looking for an organised and proactive Business Administrator to support the operational and administrative functions of our business.
Role Purpose:
The Business Administrator will play a key role in supporting the smooth running of the business. This includes managing daily administrative processes, supporting recruitment and compliance activities, coordinating staff schedules, and ensuring adherence to industry standards and regulations.
Key Responsibilities:
* Manage and maintain client and staff records in accordance with data protection and CQC requirements.
* Support recruitment processes: advertising roles, screening candidates, arranging interviews, and processing on-boarding documentation.
* Assist with maintaining staff compliance records including DBS checks, right to work, training, and references.
* Coordinate and update staff rotas, ensuring sufficient coverage for all client requirements.
* Handle correspondence, phone calls, emails, and inquiries from clients, staff, and external agencies.
* Prepare and submit regular reports on staffing, hours worked, compliance status, and operational metrics.
* Maintain office supplies and manage basic financial tasks such as invoice tracking and petty cash management.
* Liaise with care coordinators and field staff to address issues promptly and maintain service quality.
* Support the implementation of business processes and systems to improve efficiency.
* Ensure policies and procedures are followed and assist with audits and inspections.
Requirements:
Essential:
* Proven experience in a similar administrative role, preferably in health and social care or recruitment.
* Strong organisational and multitasking skills.
* Excellent written and verbal communication abilities.
* Proficient in Microsoft Office (Word, Excel, Outlook) and CRM or scheduling systems such as Matrix, Neuven, Care Hires E-Tips and DatumPRO.
* High level of discretion and confidentiality.
* Ability to work under pressure and meet deadlines.
Desirable:
* Knowledge of CQC standards and domiciliary care regulations.
* Experience using care management or recruitment software.
* Understanding of right-to-work and DBS compliance.
What We Offer:
* A supportive and collaborative working environment
* Opportunities for professional development
* Flexible working hours (where applicable)
* Contribution to shaping the quality of care and staffing in the community
Role Purpose:
The Business Administrator will play a key role in supporting the smooth running of the business. This includes managing daily administrative processes, supporting recruitment and compliance activities, coordinating staff schedules, and ensuring adherence to industry standards and regulations.
Key Responsibilities:
* Manage and maintain client and staff records in accordance with data protection and CQC requirements.
* Support recruitment processes: advertising roles, screening candidates, arranging interviews, and processing on-boarding documentation.
* Assist with maintaining staff compliance records including DBS checks, right to work, training, and references.
* Coordinate and update staff rotas, ensuring sufficient coverage for all client requirements.
* Handle correspondence, phone calls, emails, and inquiries from clients, staff, and external agencies.
* Prepare and submit regular reports on staffing, hours worked, compliance status, and operational metrics.
* Maintain office supplies and manage basic financial tasks such as invoice tracking and petty cash management.
* Liaise with care coordinators and field staff to address issues promptly and maintain service quality.
* Support the implementation of business processes and systems to improve efficiency.
* Ensure policies and procedures are followed and assist with audits and inspections.
Requirements:
Essential:
* Proven experience in a similar administrative role, preferably in health and social care or recruitment.
* Strong organisational and multitasking skills.
* Excellent written and verbal communication abilities.
* Proficient in Microsoft Office (Word, Excel, Outlook) and CRM or scheduling systems such as Matrix, Neuven, Care Hires E-Tips and DatumPRO.
* High level of discretion and confidentiality.
* Ability to work under pressure and meet deadlines.
Desirable:
* Knowledge of CQC standards and domiciliary care regulations.
* Experience using care management or recruitment software.
* Understanding of right-to-work and DBS compliance.
What We Offer:
* A supportive and collaborative working environment
* Opportunities for professional development
* Flexible working hours (where applicable)
* Contribution to shaping the quality of care and staffing in the community