Community Response Officer
| Dyddiad hysbysebu: | 24 Mehefin 2025 |
|---|---|
| Cyflog: | £31,067 i £33,366 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Gorffennaf 2025 |
| Lleoliad: | Weston-Super-Mare, North Somerset |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | North Somerset Council |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | HSCA0030 |
Crynodeb
The Role
North Somerset's Safer Communities Team works to build stronger, safer communities through education, support, prevention, and enforcement. The team addresses a wide range of issues including anti-social behaviour, community safety, environmental crime, domestic abuse, and CCTV operations.
We are looking for a motivated, community-focused, and solutions-driven Community Response Officer to join our Safer Communities Service. Our service is committed to building safer, stronger communities through education, support, prevention, and enforcement activities.
As a Community Response Officer, you will play a vital frontline role in delivering services across a broad range of areas, including:
Anti-Social Behaviour (ASB)
Community Safety and Crime Prevention
Domestic Abuse awareness and safeguarding
Environmental Crime prevention
Hate Crime reporting and support
Modern Slavery identification and signposting
Prevent (Counter Terrorism) referrals
Violence Reduction and Early Intervention initiatives
You will help reduce crime and the fear of crime by supporting victims, tackling risks and threats, and contributing to the overall safety and wellbeing of local communities. A key part of your role will be engaging with residents, businesses, and partner agencies to promote positive community involvement and support local problem-solving initiatives.
Problem-solving will be central to your daily activities — whether it’s identifying and addressing the causes of anti-social behaviour, resolving neighbourhood disputes, or supporting early interventions to prevent harm. You’ll be expected to assess situations, think on your feet, and apply appropriate and proportionate solutions to often complex and sensitive community issues.
In this role, you will be responsible for responding to community safety concerns, supporting the delivery of operational tasks, and ensuring interventions are handled efficiently and professionally. You will gather intelligence, conduct site visits, provide reassurance and advice to the public, and take necessary action to resolve problems and address breaches effectively.
This is a rewarding opportunity for someone who is passionate about problem-solving and making a meaningful difference in local communities.
The role is full-time, 37 hours per week but we are open to considering applications from candidates seeking a four-day working week. Please note, the postholder will be expected to work a shift pattern (which will include early mornings, evenings and occasional weekends based on demand).
Key Responsibilities:
Collaborate with partners including Avon and Somerset Police, community groups, and other agencies to share intelligence and develop multi-agency plans addressing anti-social behaviour (ASB) and environmental crime.
Conduct proactive, high-visibility patrols, gathering evidence of ASB and environmental crime offences, and using enforcement powers such as issuing warnings or seizing alcohol where appropriate.
Liaise with internal council services (e.g. environmental health, waste, housing) to coordinate effective responses to ASB and environmental issues, and support the council’s emergency planning activities during major incidents.
Provide advice and guidance to businesses, residents, and the public on community safety, ASB, and environmental crime legislation, ensuring compliance with relevant processes and standards.
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
A valid driving licence is an essential condition for this role.
This position is currently based out of the CCTV Control Room in Waterloo Street, Weston-super-Mare.
About You
We are looking for an individual who is passionate about Community Safety, and who possesses the following skills and experience:
Essential Criteria:
Proven experience of working with communities, including community capacity building and partnership working.
Practical knowledge and understanding of anti-social behaviour, community safety, or environmental health services, including relevant legislation and enforcement powers.
Excellent interpersonal, written, and verbal communication skills with the ability to present evidence clearly and confidently.
Ability to work independently, manage workload without close supervision, and maintain professional boundaries and safeguarding awareness.
Desirable Criteria:
Vocational qualification or equivalent experience at Level 3 or 4 relevant to the service area.
Ability to drive and/or cycle around the District on a daily basis (a vehicle will be provided).
North Somerset's Safer Communities Team works to build stronger, safer communities through education, support, prevention, and enforcement. The team addresses a wide range of issues including anti-social behaviour, community safety, environmental crime, domestic abuse, and CCTV operations.
We are looking for a motivated, community-focused, and solutions-driven Community Response Officer to join our Safer Communities Service. Our service is committed to building safer, stronger communities through education, support, prevention, and enforcement activities.
As a Community Response Officer, you will play a vital frontline role in delivering services across a broad range of areas, including:
Anti-Social Behaviour (ASB)
Community Safety and Crime Prevention
Domestic Abuse awareness and safeguarding
Environmental Crime prevention
Hate Crime reporting and support
Modern Slavery identification and signposting
Prevent (Counter Terrorism) referrals
Violence Reduction and Early Intervention initiatives
You will help reduce crime and the fear of crime by supporting victims, tackling risks and threats, and contributing to the overall safety and wellbeing of local communities. A key part of your role will be engaging with residents, businesses, and partner agencies to promote positive community involvement and support local problem-solving initiatives.
Problem-solving will be central to your daily activities — whether it’s identifying and addressing the causes of anti-social behaviour, resolving neighbourhood disputes, or supporting early interventions to prevent harm. You’ll be expected to assess situations, think on your feet, and apply appropriate and proportionate solutions to often complex and sensitive community issues.
In this role, you will be responsible for responding to community safety concerns, supporting the delivery of operational tasks, and ensuring interventions are handled efficiently and professionally. You will gather intelligence, conduct site visits, provide reassurance and advice to the public, and take necessary action to resolve problems and address breaches effectively.
This is a rewarding opportunity for someone who is passionate about problem-solving and making a meaningful difference in local communities.
The role is full-time, 37 hours per week but we are open to considering applications from candidates seeking a four-day working week. Please note, the postholder will be expected to work a shift pattern (which will include early mornings, evenings and occasional weekends based on demand).
Key Responsibilities:
Collaborate with partners including Avon and Somerset Police, community groups, and other agencies to share intelligence and develop multi-agency plans addressing anti-social behaviour (ASB) and environmental crime.
Conduct proactive, high-visibility patrols, gathering evidence of ASB and environmental crime offences, and using enforcement powers such as issuing warnings or seizing alcohol where appropriate.
Liaise with internal council services (e.g. environmental health, waste, housing) to coordinate effective responses to ASB and environmental issues, and support the council’s emergency planning activities during major incidents.
Provide advice and guidance to businesses, residents, and the public on community safety, ASB, and environmental crime legislation, ensuring compliance with relevant processes and standards.
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
A valid driving licence is an essential condition for this role.
This position is currently based out of the CCTV Control Room in Waterloo Street, Weston-super-Mare.
About You
We are looking for an individual who is passionate about Community Safety, and who possesses the following skills and experience:
Essential Criteria:
Proven experience of working with communities, including community capacity building and partnership working.
Practical knowledge and understanding of anti-social behaviour, community safety, or environmental health services, including relevant legislation and enforcement powers.
Excellent interpersonal, written, and verbal communication skills with the ability to present evidence clearly and confidently.
Ability to work independently, manage workload without close supervision, and maintain professional boundaries and safeguarding awareness.
Desirable Criteria:
Vocational qualification or equivalent experience at Level 3 or 4 relevant to the service area.
Ability to drive and/or cycle around the District on a daily basis (a vehicle will be provided).
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.