HRD Colleague Services Assistant
| Posting date: | 24 June 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 July 2025 |
| Location: | Newcastle upon Tyne (Strawberry Lane), NE1 4BX |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 251061 |
Summary
Colleague Services Assistant
Newcastle – Hybrid working from our city centre office and from home
Permanent, Full time (37.5 hpw)
Salary £24,638 plus great benefits including health cash plan!
Home, a place where you belong!
We have a brilliant opportunity for you to join our awesome Colleague Services team as Human Resources and Development (HRD) Colleague Services Assistant.
Our colleague services team are the first point of call for all HRD activity, from Recruitment to Onboarding and development you'll support colleagues and managers with legal processes and compliance activity.
Typical day as a HRD Colleague Services Assistant
- Completing employment checks for new starters including DBS checks, reference requests and visa checking
- Handling contractual changes
- Monitoring Compliance
- Managing departmental email inboxes
- Answer incoming calls to our main HRD phone line
- General administration duties
- We administer and support colleagues, managers and candidates through many processes to ensure a smooth process from start to finish.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
You are
- Passionate, able to provide a great customer service
- You thrive in a fast-paced environment, dealing with high volumes of tasks most of which that are deadline driven
- Calm under pressure and able to deal with volumes of work in a cool calm and collected way
- Able to handle a lot of data with an eye for detail and being able to maintain accuracy
- Able to create, organise and analyse data to make informed decisions and take appropriate actions.
- Confident using Microsoft Office and other technical tools
About our team
You’ll work alongside our fabulous team who are super passionate about providing a brilliant service, ensuring compliance and maintaining accuracy.
Our manager Tracey has been with Home Group for 15 years, so is perfectly placed to support you as you join our team. In her spare time, she is very family and friends focused, spending most of her time with her two children. There are plenty of us in the wider team too so there are loads of us to make you feel welcome and part of the team.
Job Details
- Full time 37.5 hours a week Monday to Friday
- Flexible hybrid working, working from our Head Office in Newcastle 2 days a week. The rest of the time you’re able to work from home, meeting for face-to-face meetings as a wider function once every quarter or so.
- You will have a fantastic induction with ongoing learning support.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
- 34 days annual leave (includes bank holidays and a “me day” to use whenever you want!) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
- Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
- We’re Investors in People Platinum employer, a Great Place to Work and 10th Best place in the UK for “Wellbeing”.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us! This might include a CIPD qualification if you are ready to start a career in HRD.
- Generous pension scheme with life insurance of 3x salary. Explore our full range of benefits on our website.
Find out more
Click APPLY NOW to see our HRD Colleague Services Assistant Job Description or to find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk
Proud member of the Disability Confident employer scheme