Lead Registrar - MID06887
| Dyddiad hysbysebu: | 24 Mehefin 2025 |
|---|---|
| Cyflog: | £32,892.00 i £35,615.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Gorffennaf 2025 |
| Lleoliad: | Dalkeith, EH22 3AA |
| Cwmni: | Midlothian Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | MID06887 |
Crynodeb
Job Vacancy
We have an exciting opportunity for an experienced and customer-focused Lead Registrar to join and lead our Registration team at Fairfield House in Dalkeith.
As the Lead Registrar, you will be responsible for the day-to-day coordination of the Midlothian Registration Service, ensuring the delivery of high-quality statutory services including the registration of births, deaths, marriages, and civil partnerships, as well as the provision of ceremonies. You will also play a key role in shaping the future of the service as part of Midlothian Council’s wider transformation programme.
What You’ll Do
- Lead and manage a dedicated team of registration professionals.
- Ensure compliance with all statutory duties and national targets.
- Deliver a professional, empathetic, and customer-centred service.
- Identify and implement service improvements to enhance customer experience.
- Interpret complex legislation and translate it into practical operational procedures.
- Represent the service at internal and external meetings and contribute to strategic planning.
About You
We’re looking for a confident and creative leader who thrives in a dynamic environment and is passionate about delivering excellent public services.
Essential Requirements:
- Certificate of Proficiency in the Law and Practice of Registration in Scotland.
- Significant experience in a local authority registration service.
- In-depth knowledge of statutory registration processes and ceremonial services.
- Exceptional attention to detail and organisational skills.
- Strong interpersonal skills with a tactful and empathetic approach.
- Proven ability to manage change and drive continuous improvement.
- Full, valid UK driving licence and willingness to travel across Midlothian.
Why Join Us?
This is a unique opportunity to make a real difference in how we serve our communities. You’ll be part of a supportive team within Customer Services, with the chance to contribute to meaningful transformation across the Council.
KNOWLEDGE
The jobholder must hold a Certificate in Proficiency in the Law & Practice of Registration in Scotland.
It is essential that the jobholder has relevant working experience in a Council registration service involving births, marriages and deaths, as well as the provision of a ceremonial service.
The applicant must have relevant experience in managing a team while implementing change.
It is desirable that the jobholder has been awarded a Higher National Certificate or a similar qualification in a business related subject or be able to demonstrate equivalent experience and competencies to undertake the role.
It is desirable that the jobholder has experience in generating income within a registration service.
It is desirable that the jobholder has had experience of improving customer service and exceeding customer expectations.
CLOSING DATE - Tuesday 8th July
INTERVIEW DATE - Wednesday 16th July
Job Advert
Position Title: Lead Registrar
Position Number: WCRBD25
Directorate: Place
Working from Home: No
Location: Fairfield House
Contract Status: Permanent
Hours of Work: 36 hours per week
Working Pattern: Monday – Friday
Weeks per year: 52
Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.
Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £32,892.18 per annum.
Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this PSN Disclosure check will be met by you.
Please note that Disclosure Scotland has changed the way certificates are issued. You will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost.
Additional Information
If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@midlothian.gov.uk to speak to a member of the Recruitment Team stating the post reference number.
Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.
If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.
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