Commercial Operations Administrator
| Dyddiad hysbysebu: | 23 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £25,754pa |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Gorffennaf 2025 |
| Lleoliad: | Lenwade, NR9 5SW |
| Cwmni: | Customade Group Services Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 966 |
Crynodeb
Job Advert
POLYFRAME has provided fenestration solutions to the construction industry for over 25 years. Manufacturing PVCu windows and doors
from our factory in Lenwade using two of the most trusted PVCu profiles, REHAU and Eurocell, we combine the highest quality
materials with our fenestration expertise to ensure our customers receive market leading service and quality.
We now have an exciting opportunity to bring on board a Commercial Operations Administrator to our team.
In this role you will be responsible for providing administrative support to supervisors and colleagues in our Sales Order
Processing and Customer Service team. You will help maintain and develop inter-departmental workflows with the aim to improve
customer satisfaction. Following through any agreed outcomes and to ensure that these are completed, along with liaising with
internal departments including Accounts, Manufacturing, Stores and Transport.
Responsibilities:
* Processing orders, resolving customer issues and answering queries within agreed time frames
* Administrative tasks including completion of internal documents and dashboards, to support inter-departmental workflows
* Practical support, fact finder, runner between departments
* Providing multi-skilled help wherever needed, and cover for absence
* Understanding of interaction with Batching, Manufacturing, Stores and Transport
* Triaging complaints and resolving them within agreed time frames
We are looking for someone with a can do approach with a strong background within Customer Service and Administration. Efficient
use of Microsoft Office applications, strong attention to detail, problem solving, action planning and able to influence others to
quickly resolve issues.
What we offer:
Salary: £25,754pa
Contract: Permanent
Hours: Monday to Thursday 8.30am-5pm, Friday 8.30am-4pm
Location: Lenwade
Benefits offered:
* 22 day holiday plus Bank Holidays
* Holiday Purchase Scheme
* Life Assurance Scheme
* Salary Sacrifice Pension Scheme
* Healthcare
* Friends and Family cashback on the Products we manufacture
* One day’s paid volunteering leave to support your chosen charity
Manufacture a better future, visit polyframetrade.co.uk/careers
(Kindly no agencies please)
POLYFRAME has provided fenestration solutions to the construction industry for over 25 years. Manufacturing PVCu windows and doors
from our factory in Lenwade using two of the most trusted PVCu profiles, REHAU and Eurocell, we combine the highest quality
materials with our fenestration expertise to ensure our customers receive market leading service and quality.
We now have an exciting opportunity to bring on board a Commercial Operations Administrator to our team.
In this role you will be responsible for providing administrative support to supervisors and colleagues in our Sales Order
Processing and Customer Service team. You will help maintain and develop inter-departmental workflows with the aim to improve
customer satisfaction. Following through any agreed outcomes and to ensure that these are completed, along with liaising with
internal departments including Accounts, Manufacturing, Stores and Transport.
Responsibilities:
* Processing orders, resolving customer issues and answering queries within agreed time frames
* Administrative tasks including completion of internal documents and dashboards, to support inter-departmental workflows
* Practical support, fact finder, runner between departments
* Providing multi-skilled help wherever needed, and cover for absence
* Understanding of interaction with Batching, Manufacturing, Stores and Transport
* Triaging complaints and resolving them within agreed time frames
We are looking for someone with a can do approach with a strong background within Customer Service and Administration. Efficient
use of Microsoft Office applications, strong attention to detail, problem solving, action planning and able to influence others to
quickly resolve issues.
What we offer:
Salary: £25,754pa
Contract: Permanent
Hours: Monday to Thursday 8.30am-5pm, Friday 8.30am-4pm
Location: Lenwade
Benefits offered:
* 22 day holiday plus Bank Holidays
* Holiday Purchase Scheme
* Life Assurance Scheme
* Salary Sacrifice Pension Scheme
* Healthcare
* Friends and Family cashback on the Products we manufacture
* One day’s paid volunteering leave to support your chosen charity
Manufacture a better future, visit polyframetrade.co.uk/careers
(Kindly no agencies please)