Digital Transformation & Project Officer 70000002716 - IT
| Dyddiad hysbysebu: | 23 Mehefin 2025 |
|---|---|
| Cyflog: | £25.11 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Umbrella, per hour/Ltd |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Mehefin 2025 |
| Lleoliad: | CH53FF |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Raynet Recruitment Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | OR8572 |
Crynodeb
"Job Description (key information):
Job Purpose:
To facilitate digital business and transformational change across services supporting the delivery of the Council�s Digital Transformation Strategy.
To enable the Council to improve its efficiency by redesigning business processes and facilitating digital transformation.
To deliver the full project management life cycle - from conception, through planning to implementation and project closure for multiple projects, which may run simultaneously.
See Job Description & Person Specification for full details.
"
JOB DESCRIPTION
Job Title Digital Transformation and Project Officer
Portfolio Governance
Reports to Digital Transformation Programme Manager or
Digital Solutions Manager
Location Ty Dewi Sant
Job Reference/ID Number 70000002716
Job Purpose
To facilitate digital business and transformational change across services supporting the delivery of the Council�s Digital Transformation Strategy.
To enable the Council to improve its efficiency by redesigning business processes and facilitating digital transformation.
To deliver the full project management life cycle - from conception, through planning to implementation and project closure for multiple projects, which may run simultaneously.
Principal Accountabilities
1. Work across services to develop and redesign business processes based on user-centred design principles
Undertake research and analysis, engaging with stakeholders to understand the needs of the core service and the wider organisation
- agree key processes with the stakeholders, making good use of workflows and technology to map these processes
- document, design and develop �to be� processes for core business areas, identifying opportunities to standardise and optimise processes
- proactively identify problem areas for users and develop ways to address these
2. Engage with stakeholders to understand the needs of the end-users, core services and wider organisation, enabling appropriate digital provision
Establish a communication plan to update stakeholders including appropriate staff in the organization on progress, including written reports for management where required.
- analyse and understand business problems or opportunities and develop innovative methods to raise awareness and understanding of digital technologies and tools and how these can impact service delivery
- provide support to services in understanding customer behaviour
- use modelling practices and techniques to analyse findings and create suggestions for operational improvements and changes, ensuring opportunities and potential risks are considered in relation to suggested improvements and that the solution is easy for stakeholders to maintain and adjust
3. Develop and implement new ways of working, create efficiencies, planning and implementing proposed changes
- create a work plan which identifies the activities needed to successfully implement processes agreed
- communicate the benefits of recommendations across departments and help to address any uncertainty and concern
- produce written documentation to support your work, report on findings and present to stakeholders when necessary
- support the implementation of identified process improvements, embedding each process into normal business practices
- support staff and teams in making recommended changes, including helping to resolve any issues
4. Schedule and manage proposed changes as required
- develop a schedule that effectively allocates resources to the activities, revise the schedule as required, implementing work according to the schedule
- develop records to document activities and set up files to ensure that all information is appropriately documented and secured
- establish a communication schedule to update stakeholders including appropriate staff in the organisation on progress, including written reports for management where required
- lead, plan and manage multiple projects from implementation to project closure for multiple projects as per the strategic project plans. Creating detailed work plans for each project which identify and sequence activities required for successful completion. Plans will include a risk and assumptions register which will be maintained throughout the project lifecycle.
5. Monitor, review and communicate on the progress of the work and impact of the changes made
Ensure processes are developed to evaluate the impact of the changes made, including responsibility for overseeing and reporting on success, monitoring and evaluation.
- monitor the progress of the work and make adjustments as necessary to ensure the successful completion
- review the quality of the work completed with the appropriate stakeholders to ensure that it meets the required standards, that the outputs are delivered are on time and at the required level of quality
- evaluate the impact of the changes made, overseeing and reporting on outcomes and improvements
Supervision/Management of People
No direct reports
Employment Checks/Specific Requirement i.e., DBS
N/A
Job Purpose:
To facilitate digital business and transformational change across services supporting the delivery of the Council�s Digital Transformation Strategy.
To enable the Council to improve its efficiency by redesigning business processes and facilitating digital transformation.
To deliver the full project management life cycle - from conception, through planning to implementation and project closure for multiple projects, which may run simultaneously.
See Job Description & Person Specification for full details.
"
JOB DESCRIPTION
Job Title Digital Transformation and Project Officer
Portfolio Governance
Reports to Digital Transformation Programme Manager or
Digital Solutions Manager
Location Ty Dewi Sant
Job Reference/ID Number 70000002716
Job Purpose
To facilitate digital business and transformational change across services supporting the delivery of the Council�s Digital Transformation Strategy.
To enable the Council to improve its efficiency by redesigning business processes and facilitating digital transformation.
To deliver the full project management life cycle - from conception, through planning to implementation and project closure for multiple projects, which may run simultaneously.
Principal Accountabilities
1. Work across services to develop and redesign business processes based on user-centred design principles
Undertake research and analysis, engaging with stakeholders to understand the needs of the core service and the wider organisation
- agree key processes with the stakeholders, making good use of workflows and technology to map these processes
- document, design and develop �to be� processes for core business areas, identifying opportunities to standardise and optimise processes
- proactively identify problem areas for users and develop ways to address these
2. Engage with stakeholders to understand the needs of the end-users, core services and wider organisation, enabling appropriate digital provision
Establish a communication plan to update stakeholders including appropriate staff in the organization on progress, including written reports for management where required.
- analyse and understand business problems or opportunities and develop innovative methods to raise awareness and understanding of digital technologies and tools and how these can impact service delivery
- provide support to services in understanding customer behaviour
- use modelling practices and techniques to analyse findings and create suggestions for operational improvements and changes, ensuring opportunities and potential risks are considered in relation to suggested improvements and that the solution is easy for stakeholders to maintain and adjust
3. Develop and implement new ways of working, create efficiencies, planning and implementing proposed changes
- create a work plan which identifies the activities needed to successfully implement processes agreed
- communicate the benefits of recommendations across departments and help to address any uncertainty and concern
- produce written documentation to support your work, report on findings and present to stakeholders when necessary
- support the implementation of identified process improvements, embedding each process into normal business practices
- support staff and teams in making recommended changes, including helping to resolve any issues
4. Schedule and manage proposed changes as required
- develop a schedule that effectively allocates resources to the activities, revise the schedule as required, implementing work according to the schedule
- develop records to document activities and set up files to ensure that all information is appropriately documented and secured
- establish a communication schedule to update stakeholders including appropriate staff in the organisation on progress, including written reports for management where required
- lead, plan and manage multiple projects from implementation to project closure for multiple projects as per the strategic project plans. Creating detailed work plans for each project which identify and sequence activities required for successful completion. Plans will include a risk and assumptions register which will be maintained throughout the project lifecycle.
5. Monitor, review and communicate on the progress of the work and impact of the changes made
Ensure processes are developed to evaluate the impact of the changes made, including responsibility for overseeing and reporting on success, monitoring and evaluation.
- monitor the progress of the work and make adjustments as necessary to ensure the successful completion
- review the quality of the work completed with the appropriate stakeholders to ensure that it meets the required standards, that the outputs are delivered are on time and at the required level of quality
- evaluate the impact of the changes made, overseeing and reporting on outcomes and improvements
Supervision/Management of People
No direct reports
Employment Checks/Specific Requirement i.e., DBS
N/A