Change Manager

Dyddiad hysbysebu:	19 Mehefin 2025
Cyflog:	£46,629.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£46629.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	03 Gorffennaf 2025
Lleoliad:	Warwick, CV34 5BW
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	M9203-25-0021

Crynodeb

Apply a structured change management methodology and lead change management activities with key responsibilities for: Planning and organising a broad range of complex activities, including influencing and adjusting plans to align project and operational wider plans and strategies. Implementing new ways of working, facilitating collaborative working and capacity planning. Development and delivery of relevant impact assessments, plans, processes and materials to enable the change i.e. business readiness assessment, change sustainability plans, new processes, benefits realisation plans and tracking. Support the implementation of Change plans and monitor progress of plans against success criteria, and maintain alignment to business case as relevant. Input, and support training requirements Manage stakeholder engagement and communications in terms of change management, set up advocacy and mobilise change agents or champions as required. Support stakeholder engagement and communication initiatives and identify and help to address any resistance. Core responsibility for ensuring patient care is considered within change management plans/ activity and that the patient perspective as a key driver in continuous improvement. Responsible for reporting on delivery of Change Workstreams, project change activities and BAU initiatives as required. Influence and design services relating to patient care and patient/workflows, including administrative and operational workflows which have a direct impact on provision of services. Act as an effective change agent in the delivery change workstreams and activities. Strategy Ensure change management delivery is in line within the relevant organisational Digital, Improvement, Clinical and Patient Safety Strategies as relevant particularly with identified key delivery principles. Deliver new solutions within the context of wider service improvement programmes, the EPR programme and service and strategic priorities. Support and contribute to the long-term strategic planning and alignment relating to the change management programme across both Trusts, primary care and all customers. Have an awareness of the ICB Integrated Care and Digital Strategies and understand the interdependencies across organisations and digital programmes of work. Identify opportunities, resources and obtain commitment for other information system projects that offer benefits to the Digital Transformation and EPR Programmes. Analytical Skills Impact Assessments: Assess the change impact and evaluate user readiness by conducting impact analyses, assess change readiness and identify key stakeholders. Manage Risk & Issues - Identify, analyse and prepare risk and issue mitigation. Make judgements and recommendations on risks and issues, considering complex and/or conflicting information to produce a range of options to the Project / Transformation Boards for the implementation of resolutions or mitigating actions. Resistance to change - Identify and manage anticipated resistance utilising recognised change management tools and techniques. Measurement - Define and measure success metrics and monitor change progress. Input to, and support with the development and monitoring of benefits realisation plan including identifying metrics to monitor and report to the key stakeholders when needed. Reporting - Responsible for ensuring accurate and timely reporting of change to key stakeholders, at an individual project level, as well as at a holistic change management service level. Utilise systems which provide accurate/analytical and statistical information and produce relevant reports based on improvement and transformation outcomes. Prepare highlight/update reports as required to cover progress against key milestones, and variances to plan. Development Plan and manage change activities within a project, including establishing baselines for change, aligning change to benefits, working closely with change and training teams, and clinical and operational users. Work with key stakeholders to ensure that there is clear understanding of the problems and commitment to the proposed plans and implementation. Policy and Service Development Input to policy and services changes impacting on areas outside of own area of responsibility. Ensure PRINCE2 and/or alternative project management principles are followed within the change management aspects of projects as relevant and promote these principles to others within the project team as appropriate. To follow and adhere to Innovate policies and procedures. To lead on the implementation of PROSCI methodology in digital projects. Communication and Engagement Undertake formal presentations and provide regular updates, comprising various levels of technical business process information and narrative, to diverse groups e.g. Service Managers, Project Boards, Clinical Groups, Strategy and Governance Groups as required. Inform and persuade stakeholders and decision makers about proposed business process changes, including structured explanations of highly complex, sensitive or contentious information which requires agreement and co-operation of all parties. Strong motivational and interpersonal skills to encourage collaborative working to deliver change, where there may be resistance, though to effective engagement with business units, management and clinical teams. Staff Management and Leadership Effectively provide leadership to teams linked to the change initiatives. Demonstrate a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries. Line management of Change Implementers as required.