Research & Insight Officer (Children's Social Care & Targeted Family Help)
| Dyddiad hysbysebu: | 19 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Gorffennaf 2025 |
| Lleoliad: | Leicester, LE3 8RA |
| Cwmni: | Leicestershire County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 5530 |
Crynodeb
Organisation: Leicestershire County Council
Work location: County Hall, Glenfield, Leicestershire, LE3 8RA
Worker category: Hybrid worker
Salary: £31,074 - £37,950 per annum (pro-rata for part-time)
Working hours: 37 hours per week
Contract type: Fixed term for 12 months
Closing date: Sunday 6th July 2025
This is a rare and exciting opportunity to work in the Business Intelligence Service of Leicestershire County Council. We are looking to recruit a skilled Research and Insight Officer to join our successful Children's Social Care and Targeted Family Help Business Intelligence team supporting statutory returns/performance requirements on a fixed term contract.
About the role
Working as part of a large and innovative Business Intelligence Service, liaising closely with colleagues across the council, you will help provide performance and business intelligence support for strategic planning, service delivery and statutory data requirements relating to Children’s Social Care and Targeted Family Help.
We are looking for an enthusiastic individual, ideally educated to degree level (or equivalent experience), with a keen interest in supporting services to use data as evidence for decision making who is able to work under pressure and who is able to build dashboards and demonstrate the ability to decipher, interpret and apply national guidance on statutory performance returns to ensure returns are accurate, auditable and meet required timescales.
Experienced in working with large and complex datasets and presenting analysis using a variety of IT packages, you will have excellent IT skills and proven ability to learn new packages as well as knowledge of relevant specialist software – particular knowledge of Tableau (or similar visualisation packages such as Power BI) and case management systems such as Mosaic would be an advantage, although training will be provided to the successful candidate.
Your work will involve supporting the provision of high-quality Children’s Social Care and Targeted Family Help data and business intelligence analysis, improving data quality, completing statutory returns and providing expert knowledge and guidance on these aspects of performance management, providing support for Ofsted inspections and supporting senior managers and commissioners to improve services for children and families.
About you
To apply for this post, you must:
- Be able to demonstrate the ability to build dashboards and decipher, interpret and apply national guidance on children's social care statutory performance returns to ensure returns are accurate, auditable and meet required timescales
- A Degree (or equivalent) level in a relevant subject OR equivalent level of relevant experience
- Excellent IT skills (including in Microsoft packages) as well as good literacy and numeracy skills and demonstrable effective problem-solving skills
- Experience of managing and analysing data from database to dashboard (e.g. producing charts tables, maps, dashboards and use of statistical/analytical techniques including extracting data from systems, understanding database relationships and basic knowledge of data joins)
- Experience of presenting data and information using a variety of IT packages and knowledge of specialist software that underpins the team's work areas - particular knowledge of Tableau (or similar visualisation packages such as Power BI) would be an advantage as would be the ability to learn new packages
- Care and concern for the accuracy of information and evidence of attention to detail in working methods
- Good presentation, written and verbal communication skills, good interpersonal skills and good organisational skills with the ability to work as part of a team as well as on your own initiative (including working from home)
We would strongly recommend your cv and/or covering letter clearly evidences your ability to meet the criteria in the bullet points listed above to stand the best chance of being shortlisted.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Paula Forster, Team Leader, Children and Families Business Intelligence
Telephone: 0116 305 7382
Email: paula.forster@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
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