Workplace Team Member
| Dyddiad hysbysebu: | 19 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Gorffennaf 2025 |
| Lleoliad: | Newcastle, Newcastle |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Workplace Team Member
Location: Newcastle, NE4 5DE
Hours of work: 40
Contract Type: Permanent
Are you eager to make a real difference? Here’s your chance to create a positive impact by leading experiences that connect people with the places they work.
As a Workplace Team Member, you’ll be the eyes and ears on the assigned floors and buildings of our client’s site, ensuring everything runs smoothly and proactively addressing any issues.
Job Description
We’re looking for someone with a sharp eye for detail and a proactive mindset who can deliver exceptional customer service tailored to a high-end corporate or hotel environment.
You know exactly what to say (and what not to say) to clients, helping build a polished and professional atmosphere.
You will need to bring a positive, can-do attitude and always be ready to go the extra mile.
You will need to thrive in a team environment, supporting others and contributing to collective success.
Key Responsibilities
Welcome colleagues and guests with friendly, professional service
Respond promptly and politely to enquiries
Complete daily checklists to maintain workspace quality and track performance
Assist with room bookings and guest arrivals using existing systems
Maintain the cleanliness and safety of the office, meeting rooms, and kitchen
Follow client security procedures and manage hospitality with external caterers
Act as the first point of contact and ambassador for the ISS brand and values
Professional and Personal Competencies/Qualifications
Experience in customer service with Blue Chip or high-touch clients
Proven track record of delivering exceptional customer service
Strong team player with the ability to work well in group settings
Detail-oriented with a keen eye for accuracy
Positive, can-do attitude
High proficiency in Microsoft Word, Excel, and PowerPoint
Excellent telephone and verbal communication skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Newcastle, NE4 5DE
Hours of work: 40
Contract Type: Permanent
Are you eager to make a real difference? Here’s your chance to create a positive impact by leading experiences that connect people with the places they work.
As a Workplace Team Member, you’ll be the eyes and ears on the assigned floors and buildings of our client’s site, ensuring everything runs smoothly and proactively addressing any issues.
Job Description
We’re looking for someone with a sharp eye for detail and a proactive mindset who can deliver exceptional customer service tailored to a high-end corporate or hotel environment.
You know exactly what to say (and what not to say) to clients, helping build a polished and professional atmosphere.
You will need to bring a positive, can-do attitude and always be ready to go the extra mile.
You will need to thrive in a team environment, supporting others and contributing to collective success.
Key Responsibilities
Welcome colleagues and guests with friendly, professional service
Respond promptly and politely to enquiries
Complete daily checklists to maintain workspace quality and track performance
Assist with room bookings and guest arrivals using existing systems
Maintain the cleanliness and safety of the office, meeting rooms, and kitchen
Follow client security procedures and manage hospitality with external caterers
Act as the first point of contact and ambassador for the ISS brand and values
Professional and Personal Competencies/Qualifications
Experience in customer service with Blue Chip or high-touch clients
Proven track record of delivering exceptional customer service
Strong team player with the ability to work well in group settings
Detail-oriented with a keen eye for accuracy
Positive, can-do attitude
High proficiency in Microsoft Word, Excel, and PowerPoint
Excellent telephone and verbal communication skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com